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Old 01-10-2014, 04:35 AM   #1 (permalink)
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Unhappy Email activation question.

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Hi. I have a BB Curve 9320. I wanted to activate my personal email account, but by mistake I clicked on Enterprise Activation. And now I am unable to go back to previous menu.
Email activation question.-140110-150134.jpg
When I click return to setup, it takes me to Setup menu.

Please help.
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Old 01-10-2014, 06:11 AM   #2 (permalink)
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Default Re: Email activation question.

Pull the battery to reboot the phone. Also, do you have a BlackBerry data plan?
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Old 05-12-2014, 01:38 PM   #3 (permalink)
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Default Re: Email activation question.

Did you ever resolve this? I have done the same thing on a blackberry 9900, accidentally pressed enterprise activation and now it seems there is no way to go back. Tried a battery pull, tried wiping it several times, I have a data plan etc but just wanted to set up my personal email address on it...
Looks like I'm never going to be desined to receive email on my blackberry
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Old 05-12-2014, 02:02 PM   #4 (permalink)
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Default Re: Email activation question.

data plan or a BlackBerry dataplan?

it makes a difference
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Old 05-12-2014, 08:17 PM   #5 (permalink)
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Default Re: Email activation question.

Doing a wipe will reset it back to factory and get past the enterprise setup problem.
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