01-18-2014, 10:36 PM
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| | BB id update fail
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I have a BB torch 9800 and when I click on my app world it just says "blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again" then if I wait a few seconds another box comes up saying "BLACKBERRY ID ,app world requires the latest version of Blackberry ID" then there is 2 boxes sayin CLOSE & UPDATE - when I press update it doesn't even get past 0% before it comes up with "sorry the software update server is unavailable, please try again later"then there's 2 boxes again saying CLOSE & RETRY when press retry it just flashes on 0% and back to retry so when press close it says "Blackberry identity installation failed, please try again later.
I have tried a device wipe with no joy. I have even tried deleting app world and reinstalling but still the same oh and I have tried a battery pull too ???
Can some 1 please help me as this as been going on for about 4 months now thanks....
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