BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-26-2014, 02:17 PM   #1 (permalink)
New Member
 
Join Date: Feb 2014
Model: 9720
PIN: N/A
Carrier: Cellc
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy 9720 wont search for Wifi networks

Please Login to Remove!

Hello there, really hope you can help me. I have a BB9720 which runs OS7.

We recently got Wifi at home and I want my BB to run off the wifi when I am home but it will not pick up my home network - or anyone else's for that matter.

Steps I follow:
From Home page - Manage connections
Click on Wifi - green tick shows in block
Scroll down to "Wifi Networks"
Click on that get a blank pop up block. Only thing you can click on in the pop us the work ok.

I get the same result if I go into "Networks and Connections" and from there click on "Wifi Network".

Strange thing is that while I was at my local coffee shop, who's network I had previously connected to and had setting saved in the phone, soon as I turned Wifi on while there I was connected no problems.

I followed the steps about to see if I could search for the coffee shop network but still got the black pop box.

Can anyone tell me what the problem might be and how to fix it please.

Thanks so much
Offline  
Old 02-26-2014, 10:34 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,397
Post Thanks: 43
Thanked 593 Times in 586 Posts
Default Re: 9720 wont search for Wifi networks

This is the setup info and I added the full link to the user guide


1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.2.
Click Wi-Fi Network > Other Ways to Connect > Wi-Fi Protected Setup (WPS).xxx8226;
To use the Wi-Fi Protected Setup button on your router or access point, click Press button on router. On your router or access point, press the Wi-Fi Protected Setup button. On your BlackBerry smartphone, click Start.xxx8226;
To use a PIN, click Enter PIN into router. On your smartphone, click Start. Your smartphone provides you with a PIN. On the administration screen for your router or access point, type the PIN.


http://docs.blackberry.com/en/smartp...n.pdf#Page=412
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Online  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: 9720 wont search for Wifi networks
Thread Thread Starter Forum Replies Last Post
9780 Search is not what it should be theduskes General 9700 Series Discussion - Bold 2 4 01-28-2011 10:38 AM
Search not working on 9780 OS .359 stevew General 9700 Series Discussion - Bold 2 3 01-18-2011 10:36 PM
8800 vs. 8820 / google advanced search btaylor1 General Legacy Device Discussion 0 12-05-2007 09:54 AM
BES server that was configured at another site seems to require that site to work mannyp BES Admin Corner 7 07-05-2007 09:48 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.