BlackBerry Forums Support Community               

Reply
 
LinkBack Thread Tools
Old 03-06-2014, 03:58 PM   #1 (permalink)
New Member
 
Join Date: Mar 2014
Model: Q10
PIN: N/A
Carrier: O2
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Contact back-up problem with Q10

Please Login to Remove!

When trying to sync my contacts it usually fails. During the "preparing sync preview" stage there is a message "There was an error performing the sync...Blackberry Link has stopped working". Has anybody else had this problem and found a solution? O2 technical support told me there are a couple of issues relating to Blackberry link which were not resolved as at 13 February. When I called Blackberry to ask if it is now solved they denied any knowledge of any problem with Blackberry Link!
Offline   Reply With Quote
Old 03-06-2014, 05:00 PM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,796
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default Re: Contact back-up problem with Q10

First, anyone denying problems with Link is smoking something.

Are you sure you have the latest version of Link installed?
Offline   Reply With Quote
Old 03-06-2014, 05:04 PM   #3 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,025
Post Thanks: 51
Thanked 304 Times in 292 Posts
Default Re: Contact back-up problem with Q10

BlackBerry Link has been problematic from the beginning with local sync and backup. I gave up on it and keep my contacts backed up to a cloud-based service. As a Mac user I use iCloud. I've also used Gmail Contacts. Likewise, my calendar appointments are synced online. Clearly this is an imperfect solution as it only takes care of Contacts and Calendar, but that's the main thing for me. Evernote backs up to their own cloud servers so my notes are always squared away. But backing up my apps is hit or miss with BBLink. I don't know of any current solution for fixing BBLink's issues.
Offline   Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Contact back-up problem with Q10
Thread Thread Starter Forum Replies Last Post
9360 Contact List: Problem due to Synching with Outlook fpb BlackBerry Help 2 06-06-2012 09:12 PM
Problem with contact data being deleted dstarrr BES Admin Corner 7 09-22-2009 08:15 PM
Contact problem!!! calionheart General 9000 Series Discussion - Bold 1 03-26-2009 12:00 AM
Problem with contact list isra60 General Legacy Device Discussion 0 01-14-2009 05:11 PM
BES 4.1 SP2 for Microsoft Exchange - Now Available jibi BES Admin Corner 51 01-10-2007 09:30 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.