BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-14-2014, 09:58 AM   #1 (permalink)
New Member
 
Join Date: Mar 2014
Model: 9900
PIN: N/A
Carrier: Rogers
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Locked Password

Please Login to Remove!

Just updated my wife's phone to a Bold 9900. There was a password on it but when I try to disable it, it will not let me?
Offline  
Old 03-14-2014, 10:34 AM   #2 (permalink)
BlackBerry Extraordinaire
 
ZombieBerry's Avatar
 
Join Date: Sep 2010
Location: Toronto
Model: Z10
OS: 10.3.1.xx
PIN: 2AB9C463
Carrier: WIND
Posts: 2,344
Post Thanks: 30
Thanked 341 Times in 280 Posts
Default Re: Locked Password

You will need to wipe the device before she can use it. Also, I would see what the story was from the person or place you first bought it.
__________________
fere libenter homines id quod volunt credunt
Offline  
Old 03-15-2014, 03:11 PM   #3 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,389
Post Thanks: 43
Thanked 593 Times in 586 Posts
Default Re: Locked Password

Interesting, If you do have the password and the security wont let you turn off the requirement for a password, it may be a setting from her company which prevents it from being turned off. The next problem if it is a company phone is she authorized to do any updates. Does she need her job?
If the phone is new do as suggested by ZombieBerry.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Locked Password
Thread Thread Starter Forum Replies Last Post
Accidently locked BB and set password vlwilliams7 General BlackBerry Discussion 4 10-28-2010 04:25 PM
Password Locked.. need some help pixiestik General BlackBerry Discussion 10 01-27-2008 10:23 AM
8800 locked with password - still able to shut down Marci General Legacy Device Discussion 5 06-05-2007 11:45 PM
Locked keyboard with password ashmgray General Legacy Device Discussion 1 10-12-2006 11:08 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.