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Old 04-12-2014, 10:52 PM   #1 (permalink)
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Default I good one for BB geeks to look at (Audio out issue on Z10)

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I have no idea where to look anymore. I use my phone to listen to music in my car. I have a audio cable from the audio out of my Z10 to the line in of my car stereo. Vey simple setup. I use this setup for almost a year. Then for no reason this setup is not working no more. I fisrt taught it was a hardware issue so I change the audio wire and I tried it in another car stereo still no audio. The music keep coming out of my phone speaker. Then I plug my phone in the lighter to charge it with the audio cable still on the car radio and then the sound comes out of my car system. So the only way i can listen to my phone through my car speakers is by charging the phone. As soon as i unplugged the the cherger, the sound doesn't go to the car stereo and the sound comes out of the phone.

Anybody knows what to do ??

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Last edited by tpiton : 04-12-2014 at 11:00 PM.
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Old 04-12-2014, 11:01 PM   #2 (permalink)
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Default Re: I good one for BB geeks to look at (Audio out issue on Z10)

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Old 04-13-2014, 10:11 AM   #3 (permalink)
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Default Re: I good one for BB geeks to look at (Audio out issue on Z10)

Based on the information you gave and the fact the charger must be plugged into the power source it seems the battery may not be able to provide the power to run the sound. If you let the battery drain Below 25% it is possible the battery is not fully charging and you need to replace it if you want it to operate as before. You can also try borrowing a battery to see if the battery is the cause.

Another possibility is a new app you downloaded before this started. Not likely but maybe.

You can always just use the two cables.
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