BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 05-11-2014, 09:29 PM   #1 (permalink)
New Member
 
Join Date: May 2014
Model: Z30
PIN: N/A
Carrier: Telstra
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problems with synchronising Exchange mailbox

Please Login to Remove!

Hi

We have been having some issues synchronising the exchange mailbox. The device was synchronising before but has since suddenly stopped.
We tried to delete the link between the user and the phone, recreated the account but it did not sort the problem. We are able to successfully browse the folders when looking at it from the account settings perspective (when selecting folders to sync) but the emails do not flow through.

Has this happened to someone here? I am very new to blackberry so I am hoping that someone can provide me some steps to troubleshoot further

Cheers
A.
Offline  
Old 05-11-2014, 11:50 PM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2013
Model: 9700
PIN: N/A
Carrier: AT&T-US
Posts: 134
Post Thanks: 0
Thanked 9 Times in 9 Posts
Default Re: Problems with synchronising Exchange mailbox

Please check BlackBerry Messaging Agent (MAGT) log.The default location for the MAGT logs can be found in <drive letter>:\Program Files\Research in Motion\BlackBerry Enterprise Server\Logs.
Offline  
Old 05-12-2014, 09:40 AM   #3 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,270
Post Thanks: 384
Thanked 387 Times in 355 Posts
Default Re: Problems with synchronising Exchange mailbox

BlackBerry Enterprise Server will not work on a Z30

OP are you using BES or just EAS?

look at the EAS logs
KB34552-How to use Outlook Web Access to log Microsoft Exchange ActiveSync activity for a single mailbox
__________________
unlock your phone here http://freemyblackberry.com/

Still rocking my DTEK60
Online  
Old 05-12-2014, 07:34 PM   #4 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,743
Post Thanks: 95
Thanked 831 Times in 800 Posts
Default Re: Problems with synchronising Exchange mailbox

Way to go Escorts.
Maybe you should read the question and read the requirements for the OS10 devices
__________________
If someone helps, tell them by clicking the Thanks button


Z10 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Problems with synchronising Exchange mailbox
Thread Thread Starter Forum Replies Last Post
exchange 2007 is the worst exchange M$ has ever made ? nobody7290 BES Admin Corner 20 12-28-2009 04:10 PM
Move Mailbox on Exchange 2007 Stops Handheld Syncing Back Into Mailbox arronpitman BES Admin Corner 11 08-04-2009 07:54 PM
BES 4.1.3 Exchange 2007 device to outlook calendar sincronization problem zioziozio BES Admin Corner 18 06-28-2007 10:38 AM
Sync old calendar items from a 7250 to Exchange 5.5 mailbox? MitchG BES Admin Corner 2 09-26-2006 02:20 PM
Exchange Issue: BES doesn't see the BESAdmin mailbox but sees others parasonic BES Admin Corner 7 08-01-2006 06:54 PM

Siemens 6ES7952-1AK00-0AA0 Memory card Simatic S7 NEW NFP Sealed
$153.68
Siemens 6ES7952-1AK00-0AA0 Memory card Simatic S7 NEW NFP Sealed pictureSIEMENS OPTISET E MEMORY WARM GRAY S30817
$77.95
SIEMENS OPTISET E MEMORY WARM GRAY S30817 pictureHP 85620A Mass Memory Module Install, Operation, Programming & Service Manual #2
$24.99
HP 85620A Mass Memory Module Install, Operation, Programming & Service Manual #2 picture1PC Siemens Plc Memory Card 6ES7 952-1AK00-0AA0 ( 6ES79521AK000AA0 )
$780.07
1PC Siemens Plc Memory Card 6ES7 952-1AK00-0AA0 ( 6ES79521AK000AA0 ) pictureHP 85620A Mass Memory Module Install, Operation, Programming & Service Manual
$29.99
HP 85620A Mass Memory Module Install, Operation, Programming & Service Manual picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.