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Old 10-03-2014, 05:33 AM   #1 (permalink)
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Default HELP please blackberry 9790

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My blackberry keeps on switching off randomly! I can only use it when it is on charge. bought a new battery and it still does the same! what could be wrong and how can I fix it! Its been doing this for months now
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Old 10-03-2014, 01:00 PM   #2 (permalink)
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Default Re: HELP please blackberry 9790

Did you drop it or expose it to liquid or moisture? If so, hardware damage may be the problem.

Does the battery fit tightly in the compartment?

Are you using a genuine BlackBerry battery?

Do you use a memory card? If so, did you test with the memory card removed? A faulty card can cause weird behavior.

Did you install any apps immediately before the problem started?
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