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Old 10-11-2014, 06:06 AM   #1 (permalink)
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Default 9300 will not connect to the internet

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I have just been given a used 9300 and have set it up with a giff gaff pay as you go sim which has internet access. Whilst the sim works for telephone and text, I can not get the phone to access the internet or set email up, yet the internet works over wifi. The error message I get is 'unable to connect to the intranet please try again later. If the problem persists please contact your service provider.

Can anybody helps? Please?
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Old 10-11-2014, 12:32 PM   #2 (permalink)
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Default Re: 9300 will not connect to the internet

You need a BIS (Blackberry Internet Services) plan for the 9300 to connect via the cell network. A BB isn't like an ordinary cell phone.
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Old 10-12-2014, 03:51 PM   #3 (permalink)
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Default Re: 9300 will not connect to the internet

And if it's used, make sure there is not an IT Policy on it from a previous user's connection over a BES.
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