BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   BlackBerry Help (http://www.blackberryforums.com/blackberry-help/)
-   -   help for my blackberrt (http://www.blackberryforums.com/blackberry-help/266513-help-my-blackberrt.html)

tunx 11-24-2014 03:06 AM

help for my blackberrt
 
my blackberry 9860 is not coming up.... it is only turning up the indicator light 3 times but will not boot.... i need help please

tsac 11-24-2014 06:42 PM

Re: help for my blackberrt
 
If your only getting three led flashes then the operating system is corrupted.
If you updated the system using the wrong software or loaded an app that caused the problem then it can be fixed. If the phone has other issues from water damage or being dropped then it may not be fixable.
Try reading this link to restore the software. Follow all the directions and do not rush.

KB11320-How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software for Windows


All times are GMT -5. The time now is 07:20 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.