BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 11-24-2014, 04:06 AM   #1 (permalink)
New Member
Join Date: Nov 2014
Model: 9860
Carrier: verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default help for my blackberrt

Please Login to Remove!

my blackberry 9860 is not coming up.... it is only turning up the indicator light 3 times but will not boot.... i need help please
Old 11-24-2014, 07:42 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,924
Post Thanks: 119
Thanked 854 Times in 822 Posts
Default Re: help for my blackberrt

If your only getting three led flashes then the operating system is corrupted.
If you updated the system using the wrong software or loaded an app that caused the problem then it can be fixed. If the phone has other issues from water damage or being dropped then it may not be fixable.
Try reading this link to restore the software. Follow all the directions and do not rush.

KB11320-How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software for Windows
If someone helps, tell them by clicking the Thanks button

Z10 on BES
Z10 on BIS
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: help for my blackberrt
Thread Thread Starter Forum Replies Last Post
Java Error please help jeacob BlackBerry Help 4 01-06-2013 09:24 AM
BB freezes when I try to set up email HELP! brendutch General 9800 Series Discussion - Torch 0 02-27-2012 06:55 AM
Torch 2 9810 Help Help Help bobcol09 BlackBerry Help 3 10-25-2011 04:40 PM
Help Help Help Help With Themes 1llest03 BlackBerry Help 6 02-10-2011 01:39 PM

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.