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Old 11-24-2014, 07:58 PM   #1 (permalink)
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Default BB 10 backup

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I did a full backup using BB Link on Sunday 23, I reset my z10 phone today & then did a restore from BB Link. It only restored 6 of my 20+ contacts. It doesn't backup any BBM chats.

Is there a good reliable backup app out there for the BB 10 devices because so far all my dealings with Link have been sub par at best.


Thanks in advance...hugh
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Old 11-24-2014, 08:02 PM   #2 (permalink)
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Default Re: BB 10 backup

This may help . It covers OS10 also

KB20554-How to back up and restore the BlackBerry Messenger contact list on BlackBerry smartphones



KB33259-Options for migrating a BlackBerry Messenger profile to a BlackBerry 10 smartphone
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Old 11-28-2014, 05:53 AM   #3 (permalink)
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Default Re: BB 10 backup

I do have the same problem with this thread. Thanks to this.
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Old 11-28-2014, 06:05 PM   #4 (permalink)
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Default Re: BB 10 backup

Post if it /works/helps and maybe the OP repost if it helps them.
If not maybe other solutions can be found.
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