BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 02-26-2015, 11:42 PM   #1 (permalink)
New Member
 
Join Date: Feb 2015
Model: 9900
PIN: N/A
Carrier: Telstra
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Bis won't work 9900

Please Login to Remove!

Hi I have a bb bold 9900. I am in australia and have my phone account setup for bis. I've rung my telco about this a lot but they insist I have bis activated. I'm wondering what I need to do to get it to work. I hAve version 7.1.0 software. Does it need upgrade?

At the moment I can't setup email or do anything with blackberry world or blackberry id.. I have done battery pulls etc and no changes. Any help would be appreciated. Thank you.

Missy
Offline  
Old 02-27-2015, 07:50 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,544
Post Thanks: 81
Thanked 810 Times in 779 Posts
Default Re: Bis won't work 9900

It does sound like the carrier did not set it up properly.
Normally the BIS type accounts require a specific blackberry data plan to allow data including email.
Try to create an account on the Telstra BIS service for email etc. If it does not allow you to create one then I would call the carrier back

https://telstra.blackberry.com/
__________________
If someone helps, tell them by clicking the Thanks button


9810 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Bis won't work 9900
Thread Thread Starter Forum Replies Last Post
Blackberry 9900 will not charge and the touch screen and keypad won't work Amina General 9000 Series Discussion - Bold 5 09-02-2013 08:21 AM
problems with 9900 connection to work Enterprise server kirkspock General 9900 Series Discussion - Bold Touch 4 08-30-2013 06:24 PM
OWA Work Email through BIS golflax General BlackBerry Discussion 9 07-16-2009 11:32 PM
How BIS Work??? mksctg General BlackBerry Discussion 5 03-21-2008 02:56 AM
Switching from current BIS enabled Pearl to BES for work JoelDF BES Admin Corner 4 09-12-2007 08:16 AM

Vintage APPLE RED Retro SWINGLINE CUB Small Desk Top Stapler So CUTE
$9.95
Vintage APPLE RED Retro SWINGLINE CUB Small Desk Top Stapler So CUTE pictureVintage Apple Darlin's Weekly Memo Note Pad 52 Sheets SEALED 1970's
$9.5
Vintage Apple Darlin's Weekly Memo Note Pad 52 Sheets SEALED 1970's pictureVintage Letterpress Print Type Ornament Apple for Teacher Adcut
$9.5
Vintage Letterpress Print Type Ornament Apple for Teacher Adcut pictureVintage Letterpress Print Type Ornament "An Apple A Day Bugs The A.M.A." Adcut
$9.5
Vintage Letterpress Print Type Ornament Vintage Letterpress Print Type Ornament Apple Missing One Bite Adcut
$9.5
Vintage Letterpress Print Type Ornament Apple Missing One Bite Adcut picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.