I have a Bold 9700 running V6.0 bundle 2949 and Desktop Manager v5.0.1.
Under Microsoft Vista and Office Outlook 2007 data sync worked fine.
I have moved to a new pc with Windows 8.1 and Office Outlook 2013.
I exported .pst files from Outlook 2007 and imported them into 2013. I can access calendar, contacts, tasks and notes from within Outlook 2013, but I cannot sync the data with my BB using Desktop Manager. The error message, when I try to configure for the data sync is:
Microsoft Outlook Connector Error: No profiles were found in registry.

Note that e-mail is working fine and synching via the server.
Note also the Outlook 2007 e-mail account was POP3, Outlook 2013 has configured it as IMAP. Is this significant?
Or is it a question of my version of Desktop Manager no longer being compatible with Outlook 2013 registry profiles?

Any help would be very welcome. Thanks. Jim.

This link offers some info on the issue. As for the DM version, you can try downloadingf a later version. It's free at Blackberry.com


KB19466-"Outlook connector error: No profiles were found in registry" error occurs when configuring synchronization within BlackBerry Desktop Manager

Thanks tsac. DM 7.1.0.4 has made all the difference. I have now successfully synched all organiser data. But hit a problem with contacts - synched most, then came up with an error 'Get linked Record ID: invalid linked record ID'.
I'll search the forum and BB Support and then, if needed raise another thread.
Thanks again.

This may help with that error

KB31008-"CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing Contacts with BlackBerry Desktop Software