BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 07-28-2015, 11:59 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2011
Model: 9800
PIN: N/A
Carrier: AT&T
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Blackberry Desktop software link fails

Please Login to Remove!

At BlackBerry - Desktop Software for PC - US there is a link to downloading the Blackberry Desktop software for my pc. When i click on that link I get:

Secure Connection Failed

An error occurred during a connection to swdownloads.blackberry.com. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
Offline  
Old 07-29-2015, 08:54 AM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,591
Post Thanks: 86
Thanked 813 Times in 782 Posts
Default Re: Blackberry Desktop software link fails

Your getting a block based on browser settings. It's looking for the security level required by your PC software.

that link seems to be one supplied by your carrier or one that is less secure.

Try this one.

BlackBerry Desktop Software - BlackBerry OS Software - US
__________________
If someone helps, tell them by clicking the Thanks button


9810 on BES
Z10 on BIS
Offline  
Old 07-29-2015, 10:05 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2011
Model: 9800
PIN: N/A
Carrier: AT&T
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Blackberry Desktop software link fails

Quote:
Originally Posted by tsac View Post
Your getting a block based on browser settings. It's looking for the security level required by your PC software.

that link seems to be one supplied by your carrier or one that is less secure.

Try this one.

BlackBerry Desktop Software - BlackBerry OS Software - US
If I click the Download for PC button on your link I get the failure in my original post.
Offline  
Old 07-29-2015, 10:49 AM   #4 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,237
Post Thanks: 373
Thanked 381 Times in 351 Posts
Default Re: Blackberry Desktop software link fails

if running windows XP you need to get the root hints update to access many websites now
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my DTEK60
Offline  
Old 07-29-2015, 11:15 AM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2011
Model: 9800
PIN: N/A
Carrier: AT&T
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Blackberry Desktop software link fails

Quote:
Originally Posted by knottyrope View Post
if running windows XP you need to get the root hints update to access many websites now
I am running Windows7 64-bit Ultimate Edition using the Firefox ( Pale Moon ) browser.
Offline  
Old 07-29-2015, 11:49 AM   #6 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,591
Post Thanks: 86
Thanked 813 Times in 782 Posts
Default Re: Blackberry Desktop software link fails

Are you using a corporate computer? some company's heavily restrict downloads or adding software.

I have 7-64 and tried both Microsoft, Chrome and Firefox. All worked
__________________
If someone helps, tell them by clicking the Thanks button


9810 on BES
Z10 on BIS
Offline  
Old 07-29-2015, 11:58 AM   #7 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,591
Post Thanks: 86
Thanked 813 Times in 782 Posts
Default Re: Blackberry Desktop software link fails

update

Reading the Firefox web site there seems to be a lot of issues with security. Mozilla updated their security and a lot of users have the same issue you give. I would go to their site to see what options can be changed to allow the web sites your having issues with work.
__________________
If someone helps, tell them by clicking the Thanks button


9810 on BES
Z10 on BIS
Offline  
Old 07-29-2015, 12:44 PM   #8 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2011
Model: 9800
PIN: N/A
Carrier: AT&T
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Blackberry Desktop software link fails

Quote:
Originally Posted by tsac View Post
update

Reading the Firefox web site there seems to be a lot of issues with security. Mozilla updated their security and a lot of users have the same issue you give. I would go to their site to see what options can be changed to allow the web sites your having issues with work.
I am able to download with IE.
Offline  
Old 07-29-2015, 08:00 PM   #9 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,591
Post Thanks: 86
Thanked 813 Times in 782 Posts
Default Re: Blackberry Desktop software link fails

good, DM is a good program to have.
__________________
If someone helps, tell them by clicking the Thanks button


9810 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Blackberry Desktop software link fails
Thread Thread Starter Forum Replies Last Post
Use your Pearl as a BT Modem under OS X ggoodale Mac Users Corner 250 04-27-2011 09:11 PM
Unite! Help Guide Sith_Apprentice BlackBerry Unite 17 12-25-2008 02:08 PM
RIM Showcases BlackBerry Platform Enhancements at Lotusphere 2008 BBAdmin BlackBerry In the News 4 01-24-2008 01:45 AM
Blackberry Enterprise Activation Woes rgf207 BES Admin Corner 2 05-23-2007 02:21 PM

HP Agilent 8350B Industrial Modular RF Signal Sweep Oscillator Mainframe PARTS
$49.99
HP Agilent 8350B Industrial Modular RF Signal Sweep Oscillator Mainframe PARTS pictureTektronix VX1410 VXI Test Mainframe HP E8491A VX4385 VX4357 VX4332 VX4730 VX4342
$3499.0
Tektronix VX1410 VXI Test Mainframe HP E8491A VX4385 VX4357 VX4332 VX4730 VX4342 pictureK929663 - A New Gearbox Cover to Main Frame Gasket For A David Brown 885 Tractor
$9.99
K929663 - A New Gearbox Cover to Main Frame Gasket For A David Brown 885 Tractor pictureAgilent HP Keysight E5860A GP LAN Card for AT Logic Analyzer Mainframe
$9.99
Agilent HP Keysight E5860A GP LAN Card for AT Logic Analyzer Mainframe pictureLeCroy 8013 Main Frame 13 Slot Chassis
$106.84
LeCroy 8013 Main Frame 13 Slot Chassis picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.