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-   -   my pictures are disapearing (http://www.blackberryforums.com/blackberry-help/266927-my-pictures-disapearing.html)

nicomoueldenue 08-05-2015 09:22 AM

my pictures are disapearing
 
Hi,

I took pictures yesterday. Today some of them are still in my photo album and others appear as a black screen with a grey logo.. like a 'broken link'..
Would you know any way of getting my pictures back? That would be super nice!

Thanks in advance. (sorry for the misspell in the title..!)
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tsac 08-05-2015 06:02 PM

Re: my pictures are disapearing
 
Without more info on the "logo" description the only thing it may be is low memory errors. Memory is not endless and you can try deleting some not needed and try a couple more to see if it helps. If it does you will need to move them to your PC and clean off the excess.

nicomoueldenue 08-06-2015 02:36 AM

Quote:

Originally Posted by tsac (Post 1815523)
Without more info on the "logo" description the only thing it may be is low memory errors. Memory is not endless and you can try deleting some not needed and try a couple more to see if it helps. If it does you will need to move them to your PC and clean off the excess.

Thanks for your answer. The 'logo' is basically a grey square with a grey flower and a little broken page cut in half (like for a broken link).
I can see the picture in its thumbnail but when I open it, there's that thing..
I have deleted pictures. Rebooted the phone by taking the battery out. Turned it on and off.. still the same..
Posted via BlackBerryForums.com Mobile

tsac 08-06-2015 08:56 PM

Re: my pictures are disapearing
 
Try sending the photo to an email address on a PC and see what you get. I can find no reference to any logo or icon like that.


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