BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 09-01-2015, 10:33 PM   #1 (permalink)
New Member
 
Join Date: Aug 2015
Model: BOLD
PIN: N/A
Carrier: AT&T
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation RIM Virtual Serial Port v2, Ports listed in the Device Manager, Modem cannot see

Please Login to Remove!

I am trying to install a modem using the Blackberry RIM Virtual Serial Port v2 modem.

Under devices I have two COM Ports 3/4 Associated with Blackberry RIM Virtual Serial Port v2 modem.

No driver issues, when I try to update it says drivers are up to date.

When I go to install a modem Standard 33,600 Modem on the lowest numbered COM Port (3), neither of these ports (3 or 4) are listed under "on which ports do you want to install it?"

Why are the ports listed in the Device Manager, but my modem cannot see them when I try to install it.

Have installed and reinstalled modem drivers and Blackberry Link several times.

My phone is a Blackberry Classic. I should have never replaced my Bold.


Any Insight is appreciated.
Offline  
Old 09-02-2015, 08:16 AM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,259
Post Thanks: 381
Thanked 383 Times in 353 Posts
Default Re: RIM Virtual Serial Port v2, Ports listed in the Device Manager, Modem cannot see

modems don't like to share com ports, you need to separate them

Are you trying to install a modem along with link?
__________________
unlock your phone here http://freemyblackberry.com/

Still rocking my DTEK60
Offline  
Old 09-02-2015, 09:46 PM   #3 (permalink)
New Member
 
Join Date: Aug 2015
Model: BOLD
PIN: N/A
Carrier: AT&T
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: RIM Virtual Serial Port v2, Ports listed in the Device Manager, Modem cannot see

Yes, I am trying to install the modem along with the Link Software.
My understanding is that BB is supposed to install two consecutive RIM virtual COM ports and you associate the modem with the lowest COM Port number.

I am wondering if this IT Policy see image is interfering with this.
Attached Thumbnails
RIM Virtual Serial Port v2, Ports listed in the Device Manager, Modem cannot see-internal-volumes-disabled-policy-redact.png  
Offline  
Old 09-05-2015, 08:39 AM   #4 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,672
Post Thanks: 89
Thanked 824 Times in 793 Posts
Default Re: RIM Virtual Serial Port v2, Ports listed in the Device Manager, Modem cannot see

IT policy can disable the use of a modem via desktop or Link software. It may be easier to check with your IT group to see if they set the restriction or if it may be removed if set.
__________________
If someone helps, tell them by clicking the Thanks button


Z10 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: RIM Virtual Serial Port v2, Ports listed in the Device Manager, Modem cannot see
Thread Thread Starter Forum Replies Last Post
Web Desktop 5 no application loader Walter_Str BES Admin Corner 2 08-27-2009 07:05 AM
Tasks and Missing Sync adorkable Mac Users Corner 5 04-04-2008 12:26 AM
[User] HOWTO: Use BlackBerry As Modem For Laptop! Mark Rejhon BlackBerry Guides 783 12-14-2006 08:02 PM
BES 4.0 SP3 for Exchange available for Download jnelson2000 BES Admin Corner 72 01-12-2006 01:44 PM
2 virtual serial ports stonent RIM Software 2 10-31-2005 05:54 PM

ZTE Altair 2 UNLOCK CODE CRICKET WIRELESS ONLY NETWORK UNLOCK CODE / PIN
$1.99
ZTE Altair 2 UNLOCK CODE CRICKET WIRELESS ONLY NETWORK UNLOCK CODE / PIN pictureMSA Altair 4 X
$630.0
MSA Altair 4 X picture2 X MSA Altair 4 X Multi gas Monitors H2S,LEL,CO,O2.
$630.0
2 X MSA Altair 4 X Multi gas  Monitors H2S,LEL,CO,O2. picture MSA Altair 4 X / Multi gas Monitors Detector Meters...
$920.0
 MSA Altair 4 X / Multi gas Monitors Detector Meters... picture2 X MSA Altair 4 X Multi gas Detectors Monitors H2S,LEL,CO,O2.
$630.0
2 X MSA Altair 4 X Multi gas Detectors Monitors H2S,LEL,CO,O2. picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.