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Old 12-09-2015, 03:14 AM   #1 (permalink)
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Default Enterprise Transporter Error

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Hi,
When connecting the BES12 database, I get the following error:

Unhandled GUI exception: System.ArgumentException: Requested value 'BDS' was not found.

And then the Transporter does crash. I did try with version 12.3.

Any idea?

The full log is:
(12/09 08:24:52.710):{0x3E9C:1} [INFO] [ENV] BlackBerry Enterprise Transporter 12.3.0.2 Starting Up...
(12/09 08:24:52.710):{0x3E9C:1} [INFO] [ENV] Process starting with ID of 6088
(12/09 08:24:52.710):{0x3E9C:1} [INFO] [ENV] Processor: Intel64 Family 6 Model 58 Stepping 9, GenuineIntel
(12/09 08:24:52.710):{0x3E9C:1} [INFO] [ENV] Current Process: C:\Program Files (x86)\BlackBerry\BlackBerry Resource Kit for BlackBerry Enterprise Service 12.3\BlackBerry Enterprise Transporter\EnterpriseTransporter.exe
(12/09 08:24:52.710):{0x3E9C:1} [INFO] [ENV] Computer Host Name: MyPC, OS Version: Microsoft Windows NT 6.2.9200.0
(12/09 08:24:52.710):{0x3E9C:1} [INFO] [ENV] Logged In User: mydomain\myuser
(12/09 08:24:52.710):{0x3E9C:1} [INFO] [ENV] .NET Version: v2.0.50727
(12/09 08:24:52.710):{0x3E9C:1} [INFO] [ENV] Local Time Zone: W. Europe Standard Time
(12/09 08:24:52.910):{0x3E9C:1} [INFO] [ENV] Total Visable Memory Size = 8203152 KB
(12/09 08:24:52.910):{0x3E9C:1} [INFO] [ENV] Free Physical Memory = 4719768 KB
(12/09 08:24:52.910):{0x3E9C:1} [INFO] [ENV] Total Virtual Memory Size = 9513872 KB
(12/09 08:24:52.910):{0x3E9C:1} [INFO] [ENV] Free Virtual Memory = 5546740 KB
(12/09 08:24:52.980):{0x3E9C:1} [DEBUG] FlowHandler Conctrete Overloaded Constructor
(12/09 08:24:52.980):{0x3E9C:1} [DEBUG] Instantiated FlowHandler with 1 worker threads
(12/09 08:24:52.980):{0x3E9C:1} [DEBUG] Using "maxBuaThreads" value of 2
(12/09 08:25:00.737):{0x3E9C:1} [DEBUG] Closing the main form
(12/09 08:29:32.002):{0x2E84:1} [INFO] [ENV] BlackBerry Enterprise Transporter 12.3.0.2 Starting Up...
(12/09 08:29:32.002):{0x2E84:1} [INFO] [ENV] Process starting with ID of 11684
(12/09 08:29:32.002):{0x2E84:1} [INFO] [ENV] Processor: Intel64 Family 6 Model 58 Stepping 9, GenuineIntel
(12/09 08:29:32.002):{0x2E84:1} [INFO] [ENV] Current Process: C:\Program Files (x86)\BlackBerry\BlackBerry Resource Kit for BlackBerry Enterprise Service 12.3\BlackBerry Enterprise Transporter\EnterpriseTransporter.exe
(12/09 08:29:32.002):{0x2E84:1} [INFO] [ENV] Computer Host Name: MyPC, OS Version: Microsoft Windows NT 6.2.9200.0
(12/09 08:29:32.002):{0x2E84:1} [INFO] [ENV] Logged In User: mydomain\myuser
(12/09 08:29:32.002):{0x2E84:1} [INFO] [ENV] .NET Version: v2.0.50727
(12/09 08:29:32.002):{0x2E84:1} [INFO] [ENV] Local Time Zone: W. Europe Standard Time
(12/09 08:29:32.082):{0x2E84:1} [INFO] [ENV] Total Visable Memory Size = 8203152 KB
(12/09 08:29:32.082):{0x2E84:1} [INFO] [ENV] Free Physical Memory = 5139148 KB
(12/09 08:29:32.082):{0x2E84:1} [INFO] [ENV] Total Virtual Memory Size = 9513872 KB
(12/09 08:29:32.082):{0x2E84:1} [INFO] [ENV] Free Virtual Memory = 6195156 KB
(12/09 08:29:32.114):{0x2E84:1} [DEBUG] FlowHandler Conctrete Overloaded Constructor
(12/09 08:29:32.114):{0x2E84:1} [DEBUG] Instantiated FlowHandler with 1 worker threads
(12/09 08:29:32.114):{0x2E84:1} [DEBUG] Using "maxBuaThreads" value of 2
(12/09 08:34:16.123):{0x2E84:1} [DEBUG] Connection string: Data Source=mysqlservername.mydomain.net;Initial Catalog=BESMgmt;User ID=bes12;Password=*****;Pooling=True;Min Pool Size=1;Max Pool Size=10
(12/09 08:34:16.139):{0x2E84:1} [DEBUG] Reading database schema version
(12/09 08:34:16.155):{0x2E84:1} [INFO] Database schema version is: 5.0.3.20120809
(12/09 08:34:16.156):{0x2E84:1} [DEBUG] Checking database for specific schema items
(12/09 08:34:16.156):{0x2E84:1} [DEBUG] Checking for nested trigger support
(12/09 08:34:16.159):{0x2E84:1} [DEBUG] Nested triggers enabled on mysqlservername.mydomain.net
(12/09 08:34:16.191):{0x2E84:1} [DEBUG] GlobalSettings.MDSPushMaxStoredMessages column is present
(12/09 08:34:16.206):{0x2E84:1} [DEBUG] Checking for integrated BES12 support on mysqlservername.mydomain.net/BESMgmt
(12/09 08:34:16.206):{0x2E84:1} [DEBUG] BES12 integration trait not detected on this system
(12/09 08:34:16.206):{0x2E84:1} [DEBUG] BES12 integration status is: False
(12/09 08:34:16.206):{0x2E84:1} [DEBUG] Checking if the BASUsers.CreatedByComp column is present
(12/09 08:34:16.206):{0x2E84:1} [DEBUG] BASUsers.CreatedByComp column is present
(12/09 08:34:16.206):{0x2E84:1} [DEBUG] Checking if the BASUsers.IsDeleted column is present
(12/09 08:34:16.206):{0x2E84:1} [DEBUG] BASUsers.IsDeleted column is present
(12/09 08:36:34.715):{0x2E84:1} [DEBUG] Connection string: Data Source=SQLServer\BLACKBERRY;Initial Catalog=BDSMgmt;User ID=adminbes;Password=*****;Pooling=True;Min Pool Size=1;Max Pool Size=10
(12/09 08:36:34.730):{0x2E84:1} [DEBUG] Reading database schema version
(12/09 08:36:34.730):{0x2E84:1} [INFO] Database schema version is: 6.0.0.20140626
(12/09 08:36:34.730):{0x2E84:1} [DEBUG] Checking database for specific schema items
(12/09 08:36:34.730):{0x2E84:1} [DEBUG] Checking for nested trigger support
(12/09 08:36:34.750):{0x2E84:1} [DEBUG] Nested triggers enabled on SQLServer\BLACKBERRY
(12/09 08:36:34.784):{0x2E84:1} [DEBUG] GlobalSettings.MDSPushMaxStoredMessages column is present
(12/09 08:36:34.800):{0x2E84:1} [DEBUG] Checking for integrated BES12 support on SQLServer\BLACKBERRY/BDSMgmt
(12/09 08:36:34.800):{0x2E84:1} [DEBUG] BES12 integration trait not detected on this system
(12/09 08:36:34.800):{0x2E84:1} [DEBUG] BES12 integration status is: False
(12/09 08:36:34.800):{0x2E84:1} [DEBUG] Checking if the BASUsers.CreatedByComp column is present
(12/09 08:36:34.800):{0x2E84:1} [DEBUG] BASUsers.CreatedByComp column is not present
(12/09 08:36:34.800):{0x2E84:1} [DEBUG] Checking if the BASUsers.IsDeleted column is present
(12/09 08:36:34.800):{0x2E84:1} [DEBUG] BASUsers.IsDeleted column is not present
(12/09 08:36:34.969):{0x2E84:1} [ERROR] Unhandled GUI exception: System.ArgumentException: Requested value 'BDS' was not found.
at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase)
at Rim.Enterprise.Brk.EnterpriseTransporter.BesDataba se.Initialize(String connectionString)
at Rim.Enterprise.Brk.EnterpriseTransporterGUI.FormDB Conf.AcceptChanges()
at Rim.Enterprise.Brk.EnterpriseTransporterGUI.FormDB Conf.buttonOk_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventAr gs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Last edited by reallema : 12-09-2015 at 03:15 AM.
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Old 12-09-2015, 02:00 PM   #2 (permalink)
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Default Re: Enterprise Transporter Error

Every BDS failure in the Blackberry support site suggests contacting their support directly. Unless someone can point you in a good direction it may be your only method.

you might try looking here

http://supportforums.blackberry.com/...e-10/bd-p/bes5
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Last edited by tsac : 12-09-2015 at 02:01 PM.
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Old 12-10-2015, 02:55 AM   #3 (permalink)
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Default Re: Enterprise Transporter Error

Thank you.

I did look into that but I suspect the board closed by now
"The BES discussion boards have been closed."

I did have a look into their knowledge base as well but couldn't find anything.

Any other idea?
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Old 12-10-2015, 09:19 PM   #4 (permalink)
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Default Re: Enterprise Transporter Error

You might try this site with your questions.

BlackBerry Forums at CrackBerry.com
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Old 12-11-2015, 02:58 AM   #5 (permalink)
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Default Re: Enterprise Transporter Error

Hello,

I did already, thank you ;)

In BES12 forum, topic "Problems with Enterprise Transporter - Requested value 'BDS' was not found. What can I do?"

Sorry I can't post links yet here "hxxp://forums.crackberry.com/bes-12-f422/problems-enterprise-transporter-requested-value-bds-not-found-what-can-i-do-1053337/"
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