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Old 01-30-2016, 11:42 AM   #1 (permalink)
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Default Blackberry Protect problem - Z30 with BBOS 10.3.2

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Hi everybody,

I enabled Blackberry Protect on my BB Z30 but my account on protect.blackberry.com says that I don't have any BB device connected to this account. I tried disabling and re-enabling the Blackberry Protect option on my device but still the web server says there is no BB device connected to my BB account.

It is supposed to be a very simple process. I can't see what I might be doing wrong, or perhaps there is some bug?

Any help will be appreciated!

Regards
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Old 02-02-2016, 09:10 PM   #2 (permalink)
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Default Re: Blackberry Protect problem - Z30 with BBOS 10.3.2

If your using a blackberry controlled by your company it may be blocked from using BB Protect, check with your admin
If not read this link. your device and OS levels are supported.

BlackBerry Protect Anti-theft Protection
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Z10 on BIS
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