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Old 06-08-2016, 01:42 AM   #1 (permalink)
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Default Facebook crashing on Blackberry Z10

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Haven't experienced this before today. All of a sudden every time I open facebook, it crashes the browser. It's only crashing when I click for facebook, but not other webpages. I cleared all the cache, cookies, and other memory stuff. I even went through all the apps installed and deleted a handful of games I don't play anymore. My memory is only 40% full, if even that. I also deleted facebook and then went to the page manually from the browser, same thing happened.

What could be causing this problem? I kind of rely on contacts on facebook through my blackberry when I'm not around my computer, so I need this to start working again.
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Old 06-08-2016, 07:04 PM   #2 (permalink)
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Default Re: Facebook crashing on Blackberry Z10

the Z10 supports Android apps and based on the issues found on the internet it may be the base app needs to be replaced.
If you already tried a few things the next may be to simply do a full backup of your information then do a factory restore to original levels . If the browser now works then there is a corruption somewhere and try loading your other apps one at a time then check.
I checked my Z10 both with BES and BIS service and both work.

This is the Facebook help link
https://www.facebook.com/help/172784022854806/
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