06-13-2016, 09:41 AM
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| | 507 Error: tried everything, I have searched :)
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Please excuse the newbie...
I've just managed to destroy my main phone by dropping it off a cliff I was climbing and need to get a backup phone working. Since I have worked in IT for aeons, I have boxes full of hardware. Went raking through them and found a couple of Blackberry Curve 8520 models that I bought as part of a job lot some years ago.
Both of them charge and power up fine, both then display the "Reload software 507" error.
Before I continue, please rest assured that I *have* searched, found and tried many solutions both here, on the BB site and on Youtube, but I must be missing something.
As I recall, I bought 3 phones and got one of them working for a friend a couple of years back. Thinking back, I had awful problems which I narrowed down to a managed Group Policy issue. I had to remove all management before I could load on an OS.
Now I am going around in circles between 507 and 561 errors. What I have tried (repeatedly)...
BBSAK: Performed a full wipe, then (using BBDS), tried to redeploy the OS. I have deleted the vendor file and tried installing every available option in the OS list. I get a 561 error, then
"A fatal error has occurred while updating your device's software. Please try again.
Unspecified error encountered [J:0x00000024]"
...then back to 507.
I'm pretty certain that this is due to a management (group policy) / admin lockdown issue as these phones clearly came out of an enterprise environment, but I cannot work out how to remove this.
I've also tried resetting to factory defaults using BBDS and JL_Cmder v1.9.4
Please does anyone have any ideas? The odds are very much against both phones being knackered.