BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 01-12-2017, 02:50 AM   #1 (permalink)
New Member
Join Date: Jan 2017
Model: z10
Carrier: none
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BlackBerry Z10 lock with no screen

Please Login to Remove!


I have a BlackBerry Z10 since few weeks, it was working since I press someting and now it's lock with no screen and all stay black, it is not opening at all, even if I press 10 second to re-initialize it, and even wen clicked and tapped and swiped the sreen it stay black, and the battery was full charge, and the del do not light-up wen I plug the BlackBerry charger. The charger work ok since I've try it with another phone. I did not put any pass words.

What can I do ?

Thank you


Old 01-12-2017, 12:41 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,487
Post Thanks: 79
Thanked 799 Times in 769 Posts
Default Re: BlackBerry Z10 lock with no screen

If the phone stays black and your sure the battery is ok AND you did not drop the phone or get it wet then it may be defective.

try these.

Pull the battery wait for about 2 minutes and replace.
the display should show the word BLACKBERRY
then you should see the BLACKBERRY SYMBOL
after about a minute or so the phone should show the time and date

From there the display will show icons or require a password if you set one.

If none of this happens and your SURE the battery is ok then try to borrow a battery to test. If that also fails I would suggest your Z10 is defective.
If you recently purchased it I would return it if possible.

Hope this helps.
If someone helps, tell them by clicking the Thanks buttonÓ

9810 on BES
Z10 on BIS
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: BlackBerry Z10 lock with no screen
Thread Thread Starter Forum Replies Last Post
NEW 9500/9530 Power Point Presentation!! Jason Mark General 9500 Series Discussion - Storm 5 10-06-2008 03:08 PM
8703e guide techman1 BlackBerry Guides 3 09-28-2006 09:24 AM
BES 4.1 for Exchange - Now Available to TSupport Customers jibi BES Admin Corner 86 03-31-2006 12:06 PM
BES 4.0 SP2 for Exchange now available jibi BES Admin Corner 49 08-17-2005 08:51 AM
[2005-04-04] RIM to Preview Next Generation BlackBerry MDS at WES bfrye BlackBerry In the News 3 04-13-2005 08:02 AM

APPLE 630-0895-B  VRAM 128K X 8 BOARD CARD VINTAGE pictureAPPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD >
APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD > picture

Copyright © 2004-2016
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.