Originally Posted by tsac
Based on the BB web site it is only available for the pre OS 10 phones.
Blackberry indicates LINK is for backup.
Blackberry seems to say it is still available for Pre OS 10 devices but I would be careful relying on it for backup or security. Blackberry offers limited user device application support
Thank you tsac for your reply.
I'm reading a BB KB that gives me a different conclusion.
OK so I can't link to the KB file as I'm too new of this site. However it is KB article 000037016 on the BB site.
It suggests that BB no longer support OS ver 10.3.1 and these phones should be updated to OS ver 10.3.2 or later. In my case both my Q10 and Classic phones are running OS ver 10.3.3.2205
Perhaps you have found a more recent KB?
Thanks for any additional help,