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-   -   Help with BBM and wifi (http://www.blackberryforums.com/blackberry-messenger-bbm/260554-help-bbm-wifi.html)

JGPM 07-16-2012 03:15 PM

Help with BBM and wifi
 
Ok so I'm from the Uk and am currently on holidays in the US. I've set my data services to off while roaming. In the house that I am staying in I connect to the wifi in order to use Internet browser and BBM and for the past week this has worked fine for me. However today when I connect to the wifi I am only able to use the Internet browser and my BBM has stopped working. Along with that the wifi icon at the top of my screen is grey instead of the usual white. Any suggestions on how I can get my BBM up and running again?

knottyrope 07-16-2012 04:18 PM

Re: Help with BBM and wifi
 
turn off wifi and turn it on again and possible to reboot wifi router also

JGPM 07-16-2012 04:29 PM

Re: Help with BBM and wifi
 
Yeah I tried that, but no luck. The internet has been generally poor today at the house - like really slow. That may be a factor but I'm not too sure.
Posted via BlackBerryForums.com Mobile

Dubdub 07-16-2012 08:08 PM

Re: Help with BBM and wifi
 
If data services is off, then you can't use BBM. BBM requires data. Turn mobile services off, that will turn off the phone and mobile data, but let you use WiFi for those RIM related services.

JGPM 07-16-2012 10:43 PM

Re: Help with BBM and wifi
 
Ok thanks a lot. How do I turn mobile services off though? I can't seem to find an option that allows me to do it, I can only find the Data Services one.
Posted via BlackBerryForums.com Mobile


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