BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 04-11-2015, 12:59 PM   #1 (permalink)
New Member
 
Join Date: Apr 2015
Model: droid
PIN: N/A
Carrier: telkomsel
Posts: 3
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Logged in to BBID, lost everything

Please Login to Remove!

I need some help. I had to clear the data of my BBM application since it was getting frozen all the time. After that, I signed in again with my BBID. However, my pin has changed and all my contacts are gone. How is it possible, should'nt my pin and contacts be tied to my BBID? I'm using BBM for Android. Thanks in advance
Posted via BlackBerryForums.com Mobile
Offline  
Old 04-11-2015, 01:52 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,820
Post Thanks: 100
Thanked 842 Times in 811 Posts
Default Re: Logged in to BBID, lost everything

How did you "clear the data" ? If you reloaded the application after deleting it then all the information would be gone.

The usual reason an application locks up is due to low memory. If you have too many Apps that could cause it on any cell phone of any type.
__________________
If someone helps, tell them by clicking the Thanks button


Z10 on BES
Z10 on BIS
Offline  
The Following User Says Thank You to tsac For This Useful Post:
Eigerblade (04-11-2015)
Old 04-11-2015, 08:33 PM   #3 (permalink)
New Member
 
Join Date: Apr 2015
Model: droid
PIN: N/A
Carrier: telkomsel
Posts: 3
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Logged in to BBID, lost everything

Well, I used the "clear data" button on the application manager.

So, if what you said is true, then regardless of my BBID, all the data is gone?
That is a shame, especially since my other messenger applications just needed me to log in and no data is lost whatsoever.

What is the purpose of a BBID if it holds nothing in it?

(Sorry if it sounds like I'm whining, I actually only had like 30 contacts so re-adding them is not a problem. I'm just asking this to avoid future problems like this)
Offline  
Old 04-12-2015, 08:33 PM   #4 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,820
Post Thanks: 100
Thanked 842 Times in 811 Posts
Default Re: Logged in to BBID, lost everything

Where the data is stored is dependent on the application and the type of phone.
On a Blackberry the user does a backup and in most cases the data is recoverable.
I'm not sure how your Android keeps data and contacts but at least you know now for the future of this type of app on your phone.
__________________
If someone helps, tell them by clicking the Thanks button


Z10 on BES
Z10 on BIS
Offline  
Old 05-01-2015, 11:10 PM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2015
Model: Passp
PIN: N/A
Carrier: Telkom
Posts: 17
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default Re: Logged in to BBID, lost everything

BBM is the most secure messaging compare to others like WA, it stores the information on the server... you can still backup your data in your laptop, however if it's different bbid, it won't restore anyway...
Posted via BlackBerryForums.com Mobile
Offline  
Old 05-01-2015, 11:13 PM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2015
Model: Passp
PIN: N/A
Carrier: Telkom
Posts: 17
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default Re: Logged in to BBID, lost everything

Perhaps you can try to use other android device or BlackBerry device to restore your bbm data first...
Posted via BlackBerryForums.com Mobile
Offline  
The Following User Says Thank You to lokomotifbag For This Useful Post:
EmArabel (10-27-2015)
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Logged in to BBID, lost everything
Thread Thread Starter Forum Replies Last Post
I've lost so many things and have so many problems! I'M BEGGING for your help! Burrel General 8900 Series Discussion - Javelin 22 05-12-2009 03:45 PM
Unite! Help Guide Sith_Apprentice BlackBerry Unite 17 12-25-2008 02:08 PM

Allen Bradley 1747-M2 /A SLC 500 4K EEPROM Memory Module for SLC 5/01 5/02 Qty
$49.98
Allen Bradley 1747-M2 /A SLC 500 4K EEPROM Memory Module for SLC 5/01 5/02 Qty pictureHYUNDAI HYM532220W-70 MEMORY MODULE *USED*
$6.0
HYUNDAI HYM532220W-70 MEMORY MODULE *USED* pictureLot-6 Vintage Texas Instruments Calculators Ti-30XA Ti-30 Casio Memory-8R Seiko
$9.99
Lot-6 Vintage Texas Instruments Calculators Ti-30XA Ti-30 Casio Memory-8R Seiko  pictureHoldding DS3231 AT24C32 IIC Module Precision Real Time Clock Memory Module
$7.19
Holdding DS3231 AT24C32 IIC Module Precision Real Time Clock Memory Module picture10 x MGC .047F 5.5v Supercapacitor Japan (Memory Back-Up Capacitor) Pentax Ricoh
$15.0
10 x MGC .047F 5.5v Supercapacitor Japan (Memory Back-Up Capacitor) Pentax Ricoh picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.