BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-12-2010, 03:49 PM   #1 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9700
PIN: N/A
Carrier: wind mobile
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Security Issue (Remotely Controled)

Please Login to Remove!

Hello All,

I am new to this forum so I appologize if this is in the wrong section.

Over the past year my life has been turned inside out due to compromised blackberry devices. The problem is that my device is being remotely accessed messages of a sensitive nature are being deleted, sent to a third party (who has also brought this to my attention), live conversations with numberous parties (who do not have previous knowledge of each other or connections through common circles) have been recorded and sent to a third party. Also the device contacts have been manipulated, errased and I have recieved threatening messages logged as contacts in the contacts section, and also in the owner information screen for when i turn on the phone, lastly the pass word has been reset so I could not gain access to the unit. The problem has happend over a year following me with fido as my carrier while using the blackberry pearl, and then with wind mobile while using the Bold 9700.

After switching phone companies I used a different number and did not port my number or contacts over everything was from scratch, I hadn't even connected the device to the computer. However, I was still violated. I have looked at the forums and to third party software and have gotten zero relief from the afflictions of these attacts. I realize that some may think this is "impossible" or at least highly unlikely but i reassure you I keep my device in a very secure enviornment when it is not in use one of my devices I actually keep in sight of video servalance to ensure there is nobody physically tampering with the device. This is serious.

I have involved RIM (who are now pouring over my event logs), the local law enforcement, and wind mobile. As Fido has dismissed my security breach as IMPOSSIBLE. I am open to doing what ever it takes to rid myself of this issue. Providing somebody can give me proven results I would even be willing to reward the individual.
Offline  
Old 04-12-2010, 04:41 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jan 2010
Model: 9630
OS: 5.0.0.591
PIN: N/A
Carrier: TBayTEL
Posts: 269
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Does all of this happen with only one email account, or does this occur on multiple accounts?
Offline  
Old 04-12-2010, 06:22 PM   #3 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9700
PIN: N/A
Carrier: wind mobile
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default security threat continued

The 2 devices did not have email configured. They both had bbm configured but the first one (the pearl from fido) currently has the data blocked at the service provider level. Blocking the data has had no effect against stoping these acts.

any ideas?
Offline  
Old 04-12-2010, 08:37 PM   #4 (permalink)
Thumbs Must Hurt
 
OmegaWolf747's Avatar
 
Join Date: Mar 2009
Model: 8530
OS: 5.0.0.937
PIN: A COLADA
Carrier: Boost Mobile CDMA
Posts: 130
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Click Options (the little wrench icon)>Applications and look for any apps you don't recognize and delete them. It sounds to me like someone is slipping snoopware onto your Berry. I saw a case like this on TV where this lady's ex had somehow put snoopware on her BlackBerry and it was doing stuff like what you mention.
__________________

Aren't they cute?
Offline  
Old 04-13-2010, 08:24 AM   #5 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9700
PIN: N/A
Carrier: wind mobile
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by OmegaWolf747 View Post
Click Options (the little wrench icon)>Applications and look for any apps you don't recognize and delete them. It sounds to me like someone is slipping snoopware onto your Berry. I saw a case like this on TV where this lady's ex had somehow put snoopware on her BlackBerry and it was doing stuff like what you mention.
I tried going through the logs it was actually one of the first things recommended by RIM and S Mobile Systems (a third party anti-virus manufacture). I have not seen anything out of the blue.

Please keep the suggestions coming i'm sure there is an answer out there some where!
Offline  
Old 04-13-2010, 08:36 AM   #6 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

Are these personal devices or are you on a BES?

If you switched numbers, devices, and carriers, and didn't use the switch device wizard or backup/restore, I don't see how the new device would have the same issue.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 04-14-2010, 10:01 AM   #7 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9700
PIN: N/A
Carrier: wind mobile
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i'm not a bes server. A representative from RIM has told me that he saw this happen about 6 months ago. The rep said it may be a worm. The device may have been breached through the blue tooth or wifi according to the rep but the device has always had these network settings off. I'm not sure how its happening. This is defiently criminal harrasment.
Offline  
Old 04-14-2010, 10:54 AM   #8 (permalink)
CrackBerry Addict
 
Join Date: Dec 2005
Location: Everett WA
Model: 4
OS: iOS4
PIN: Whats a pin? lol
Carrier: AT&T
Posts: 582
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Blush_models View Post
i'm not a bes server. A representative from RIM has told me that he saw this happen about 6 months ago. The rep said it may be a worm. The device may have been breached through the blue tooth or wifi according to the rep but the device has always had these network settings off. I'm not sure how its happening. This is defiently criminal harrasment.
On a new handheld (you said you switched) and it is still happening?

You were asked what applications are currently installed, and you did not answer, just referred to the logs. There is a reason it was asked what applications are on the device.

Applications require user input to install (you have to click it to tell it to install) so im suspecting an app. If it was present on both devices, i also suspect the switch device wizard was used.

We arent getting the full story here
Offline  
Old 04-14-2010, 01:04 PM   #9 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9700
PIN: N/A
Carrier: wind mobile
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

terribably sorry for not giving the whole story. I only put on software developed by a company called Smobile Systems in responce to this problem. The software is supposed to be antivirus, malware and anti-identity theft software. Before then the only software present was the software that came with the unit. I reinstalled the operating system on the pearl but I was syncing it with outlook on my computer. When the second device 9700 was purchased I did not connect it with any computer or load any software until the problem occured and I was instructed to send logs by RIM. After getting the 9700 the problem reoccured within 2 days and in that time it did not leave my sight. Other than this I have involved police because of stalking, threatening mesages, my computer was hacked, and I experienced a break and enter on my resident etc. I'm not sure what else to provide in terms of the full story. If you have any pointed questions please do ask so that I might forulate an appropriate responce.
Offline  
Old 04-14-2010, 01:10 PM   #10 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

Nothing more than a spammer.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 04-14-2010, 02:19 PM   #11 (permalink)
New Member
 
Join Date: Apr 2010
Model: 9700
PIN: N/A
Carrier: wind mobile
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i have posted on another thread here not one that i started on my own. My intention is not to spam. I was supporting a fellow user that I thought could use it and seeking answers or lead that i can follow up on. My story has been called BS by this forum and by all means your entitled but this is not BS. Like with all post I'm sure this one will come to a natural conclusion.
Offline  
Old 04-14-2010, 03:21 PM   #12 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,798
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

I'm sure many of us are coming to the same conclusion.
Offline  
Old 04-14-2010, 03:55 PM   #13 (permalink)
CrackBerry Addict
 
Join Date: Dec 2005
Location: Everett WA
Model: 4
OS: iOS4
PIN: Whats a pin? lol
Carrier: AT&T
Posts: 582
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Blush_models View Post
i have posted on another thread here not one that i started on my own. My intention is not to spam. I was supporting a fellow user that I thought could use it and seeking answers or lead that i can follow up on. My story has been called BS by this forum and by all means your entitled but this is not BS. Like with all post I'm sure this one will come to a natural conclusion.
With a pristine device with no software installed, there is only but a few possiblilites....

1. Someone inside rim is stalking you
2. Someone at your carrier is stalking you.
3. You need a bigger tinfoil hat.

The reason everyone everywhere says your story is BS is because its pretty far fetched.

New device. No email attached to it. Data not enabled, but somehow, magically, someone is controlling your device.
Offline  
Old 04-14-2010, 08:36 PM   #14 (permalink)
BlackBerry Extraordinaire
 
Noodle22's Avatar
 
Join Date: Nov 2009
Location: British Columbia
Model: 8520
OS: 5.0.0.509
PIN: N/A
Carrier: Rogers
Posts: 2,021
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You can't "hack" a BlackBerry. You can install spyware though, or if your phone is left alone it can be installed by them.

I don't know how you could get a worm through your bluetooth or wifi. That doesn't sound like something someone from RIM would say either.
__________________
Superfast Superfast
I come in last, but just in time for breakfast.
Keep it through, Keep it through, forever
blue.
Offline  
Old 04-15-2010, 07:44 AM   #15 (permalink)
Wireless Sith Lord
 
DarthBBerry's Avatar
 
Join Date: Jan 2007
Location: Online
Model: iOS 6
Carrier: Verizon x2
Posts: 1,458
Post Thanks: 2
Thanked 27 Times in 22 Posts
Default

Quote:
Originally Posted by TheRinger View Post
With a pristine device with no software installed, there is only but a few possiblilites....

1. Someone inside rim is stalking you
2. Someone at your carrier is stalking you.
3. You need a bigger tinfoil hat.

The reason everyone everywhere says your story is BS is because its pretty far fetched.

New device. No email attached to it. Data not enabled, but somehow, magically, someone is controlling your device.
I vote for the hat.
__________________
DarthBBerry
6-Time BlackBerry World Champion (2007-2012)
BlackBerry® Certified Support Specialist v5.0
BlackBerry® Certified System Administrator v5.0
Offline  
Old 04-15-2010, 12:50 PM   #16 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Z
OS: 10.2.1.12
PIN: X1ZPY34K
Carrier: VZW
Posts: 9,165
Post Thanks: 122
Thanked 146 Times in 116 Posts
Default

It is possible to get a worm on the media card that can infect your PC when it connectes, just like worms on USB devices. But there is no worm that has ever infected a BlackBerry.

The OP's username does sound quite spammy to me.
__________________
Report spam text messages to 7726
#BlackBerry by choice #BlacBerry 10 is here!
Offline  
Old 04-15-2010, 01:20 PM   #17 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Z
OS: 10.2.1.12
PIN: X1ZPY34K
Carrier: VZW
Posts: 9,165
Post Thanks: 122
Thanked 146 Times in 116 Posts
Default

To the OP, did you consider that your computer might be hacked or infected with malware that is stealing information? Also your email address is visible on the internet in a few places (not here) but that in itself is risky. Maybe your email account itself was compromised, not your BlackBerry.
__________________
Report spam text messages to 7726
#BlackBerry by choice #BlacBerry 10 is here!
Offline  
Old 07-25-2010, 09:23 PM   #18 (permalink)
New Member
 
Join Date: Feb 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm not sure about bb's but I know on regular phones software can be initiated by a phone call. Phones can also b activated and accessed over the air. This is not software the general public has access to but it does exist.
Offline  
Old 07-26-2010, 05:37 AM   #19 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,798
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

Watch out for the Black Helicopters...
Offline  
Old 07-26-2010, 08:40 AM   #20 (permalink)
EPIC MOD
 
ezrunner's Avatar
 
Join Date: Mar 2006
Location: Virginia Beach
Model: ZED10
OS: DOS 3.1
PIN: INK STICK
Carrier: Tmobile
Posts: 12,214
Post Thanks: 9
Thanked 6 Times in 6 Posts
Default

I think I heard some fly by during the night!
Posted via BlackBerryForums.com Mobile
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.