I have Sprint service on my 8830. Relatively often, it'll tell me that I'm not in a area with data service (browser) or fail to pick up new e-mail.

When this happens, the "home" screen doesn't show "1XEV." Instead, it'll either show nothing or it'll show "1X."

If I go into Wireless and turn off all connections (or just "Mobile Network") and then back on, my service will restore.

This is understandable if I were really in an area that didn't have the EVDO service. But, for example, I can be sitting in a chair, have service for 20 minutes, and then have this happen. I haven't moved.

This occurs really all over. Not just in certain areas that might have flaky service.

For example, while visiting a relative in another state, I indicated that I wasn't able to get service in his sub room. He pulled out his MotoQ and said he didn't have any problem. I "kickstarted" my 8830 and it worked again. But for only a few minutes. All the time, he had consistent.

While it's possible I have a broken BB (note: I can sometimes go for hours without a problem), I want to see if other have a similar thing. It's almost as if the BB is pickier about data service than other devices (never had this problem with my EVDO RAZR v3m). Voice is never an issue.

Perhaps I have something set wrong such that it refuses to keep data service unless it's perfect? On a related note, the RAZR would drop down to low speed data when it couldn't get a good EVDO connection. For far as I can tell, the 8830 wants EVDO or nothing (1X and 1xev with the xev in lower case means "no data service").

I called Sprint and they had be remove the battery. This is fixed, because it's the same as my trick above. But it's not a long term fix.

What OS do you have installed on the BlackBerry (Options > Status)? I wonder if an OS upgrade will help with that.

Wirelessly posted (BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

4.2.2.123

Wirelessly posted (Verizon 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

What about your memory?
Go back to options > status.

You could also contact Sprint and ask them to do a PRL update on your device.

Ohhhh....a new term!! What is it?!?! Can they do it to mine?!? I frequently drop from EDGE to GPRS, often in the same room.

HAHA. Not sure if AT&T does this, but I know Sprint does. Basically it updates your device to know where all the towers are and helps with making/keeping a connection when/if towers are updated/added.

Sprint does the update on their end, and then you have to do something on the device (*2 I believe) and let it complete the update.

Thanks for the infor Juwaack! I'll call ATT and see what the suggest when I talk about the disappearing EDGE.

We have a topic in the 8830 section for this... A lot of us are having this issue along with some verizon folks.. Sprint has an update for the OS on their site. its 4.2.2.176 or something.. Installed it yesterday and so far no fix for this issue.