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Old 11-20-2007, 11:48 PM   #1 (permalink)
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Default Any VZ CSR here in this forum? Need Help

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Hello,

I have VX6700 and I just got my VZ pearl as its replacement.the only problem is that it is not activated. Instead my od phone still works. anyways, I am under gov. contract. when i called VZ phone activation number the lady from the other side told me that i am not listed as authorize POC so she cant activate my phone. there are morethan 500 employees in my organization. I am not sure who is the POC at my organization. can anyone please tell me how i can find out the name of that person. or is there any CSR who can help me with activation?
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Old 11-20-2007, 11:55 PM   #2 (permalink)
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If you're not authorized, you can't do it. No CSR will do it for you. I'm sure your company has some kind of a Help Desk system or Information Systems department that can do it for you. You'll need to do a little research into your company. Do you have a company laptop? If so, who services it for you?
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