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Old 06-22-2005, 12:45 PM   #1 (permalink)
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Default New network issues?

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One of my servers is now showing a disconnected SRP status and trying to contact support resulted in a few busy signals before finally being able to connect. The network notification still has Friday's message being played.

Anyone else having issues?
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Old 06-22-2005, 12:49 PM   #2 (permalink)
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Just got off the phone with them. New issues now. The notification number is being updated. All phone traffic is being directed to Desktop and Server support.
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Old 06-22-2005, 12:50 PM   #3 (permalink)
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Default BB Server Outage

I have confirmed that RIM is experiencing an outage. There is no predicted repair time yet. This outage affects all carriers as it is a connection between the RIM network and client Blackberry Enterprise Servers (I am getting SRP connection errors on my BES).

Hopefully this gets solved soon, as these outages are starting to come more frequently.

--Jeff McMillen
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Old 06-22-2005, 01:17 PM   #4 (permalink)
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our server is back up now.
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Old 06-22-2005, 01:26 PM   #5 (permalink)
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Runnin BBSRPTest.exe confirms re-connectivity back to the NA SRP server.

D:\Program Files\Research In Motion\BlackBerry Enterprise Server\Utility>BBSRPtest

NetworkAccessNode is srp.na.blackberry.net.
Attempting to connect to srp.na.blackberry.net (204.187.87.33), port 3101
Sending test packet
Waiting for response
Receiving response
Checking response
Successful


Makes me wonder what is going on behind the scenes up there in Canada though. Could they be trying to test the 'workaround' technology that they are reported to have in place in the event that the NTP court injunction goes into place?
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Old 06-22-2005, 01:45 PM   #6 (permalink)
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Mayhap I spoke too soon!

D:\Program Files\Research In Motion\BlackBerry Enterprise Server\Utility>BBSRPTest

NetworkAccessNode is srp.na.blackberry.net.
Attempting to connect to srp.na.blackberry.net (206.51.26.33), port 3101
connect() failed: Connection timed out (10060)

Fun fun!
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Old 06-22-2005, 01:54 PM   #7 (permalink)
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Considering I just got my BlackBerry the other day, I can't say I'm too impressed for $300 + $30 a month (or $50 if I need to go Unlimited)
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Old 06-22-2005, 05:11 PM   #8 (permalink)
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Quote:
Originally Posted by aviationwiz
Considering I just got my BlackBerry the other day, I can't say I'm too impressed for $300 + $30 a month (or $50 if I need to go Unlimited)

only had mine since april havent seen any issues at all (euro srp here).

from a uptime point of view they got a amazing track record , and with the talks about roundrobin style srp in the future it can only get better
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