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Old 12-17-2007, 10:30 AM   #1 (permalink)
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Default Problems with Data Plan

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Hi All,

Does anyone know what/if there are differences between the AT&T Blackberry Enterprise plan and the Blackberry Enterprise (4 mb) plan (other than the data usage allocated)?

Our teleco dept decided, as a cost savings measure, to move all our BES accounts to the 4mb plan (from the unlimited), and now we are starting to see weird issues of users getting disconnected from Sametime IM, problems sending/receiving emails etc.

Are these two plans identical outside of the data allocated, or does the 4mb plan moderate data somehow?

Thanks!
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Old 12-17-2007, 08:51 PM   #2 (permalink)
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The plans should function exactly the same. Your telco department might want to review past data usage ... 4MB isn't much data...
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