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-   -   Problems logging into BIS (http://www.blackberryforums.com/blackberry-network/119183-problems-logging-into-bis.html)

cwosigns 02-23-2008 02:54 PM

Problems logging into BIS
 
Hey all,

I can't get the BIS page to load for at&t. Anyone else having this problem? What link are you using? I am using:

https://att.blackberry.com which was working fine until today.

Any ideas?

John Clark 02-23-2008 02:56 PM

Try this one:

https://bis.na.blackberry.com/html?brand=mycingular

cwosigns 02-23-2008 02:58 PM

Nope. I get the same thing:



The site cannot be accessed in this manner. Please use the URL or link provided to you by your service provider.

John Clark 02-23-2008 02:59 PM

Clear your temp internet files and cookies and try it again.

cwosigns 02-23-2008 03:00 PM

I did that. Cleared the temporary internet files, cache, browsing history--everything. Same problem. Are you able to bring it up?

John Clark 02-23-2008 03:01 PM

Yup.

cwosigns 02-23-2008 03:06 PM

I switched from Vista to OS X (two partitions on my Mac). Now it works. Vista is crap.

Thanks.

John Clark 02-23-2008 03:08 PM

Quote:

Originally Posted by cwosigns (Post 847503)
...Vista is crap.

(y)

Berry One 02-24-2008 08:12 AM

Quote:

Originally Posted by cwosigns (Post 847481)
Hey all,

I can't get the BIS page to load for at&t. Anyone else having this problem? What link are you using? I am using:

https://att.blackberry.com which was working fine until today.

Any ideas?

You should be using https://www.att.blackberry.com

Note 'www' - it is required.

That has nothing to do with Vista. Has everything to do with how SSL (https) certificates are issued for domain names.

cwosigns 02-24-2008 05:25 PM

Quote:

Originally Posted by Berry One (Post 848049)
You should be using https://www.att.blackberry.com

Note 'www' - it is required.

That has nothing to do with Vista. Has everything to do with how SSL (https) certificates are issued for domain names.

The www is not required


Sith_Apprentice 02-24-2008 05:30 PM

any of the above listed sites will work just fine. you can also you www.cingular.com/blackberrystart, the link JC posted, att.blackberry.com or BlackBerry Internet Service

Berry One 02-26-2008 06:52 PM

Quote:

Originally Posted by cwosigns (Post 848521)

Check security certificate for this web site of your screenshot and look for what URL it had been issued.

I can't help if Safari does not take security seriously. :)


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