BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-13-2008, 10:10 PM   #1 (permalink)
New Member
 
Join Date: Sep 2007
Model: 8708
PIN: N/A
Carrier: Optus
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default OTA Sametime Software Config

Please Login to Remove!

Hi,

I am trying to deploy Sametime 7.5.1 to the devices in my environment. I have both 4.1 and 4.2 OS versions. 4.1 seems to deploy OTA with no problems but 4.2 just won't happen. Here is the clear and present problem but I don't understand what it's trying to tell me? Does anyone have any idea?

For the record, Shared folder is shared, indexed. Policy clearly isn't an issue as it's the same policy for 4.1 which as stated works.

Any help would be much apprecited. Also, does anyone else agree the RIM Software Config tool really is PANTS!

[20000] (04/14 11:48:01.833):{0x146C} Duplicate module: "net_rim_bb_timezoneupdater" found at "D:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache\FILESHARE_auynpz70\research in motion\NZDST4.1\net_rim_bb_timezoneupdater.cod" discarded ("D:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache\FILESHARE_auynpz70\research in motion\AUDST4.1\net_rim_bb_timezoneupdater.cod" retained)
[20000] (04/14 11:48:01.849):{0x146C} Duplicate module: "Sametime75" found at "D:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache\FILESHARE_auynpz70\research in motion\ST7.5.1_4.2en\Sametime75.cod" discarded ("D:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache\FILESHARE_auynpz70\research in motion\ST7.5.1_4.1en\Sametime75.cod" retained)
[20000] (04/14 11:48:01.849):{0x146C} Duplicate module: "Sametime75-1" found at "D:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache\FILESHARE_auynpz70\research in motion\ST7.5.1_4.2en\Sametime75-1.cod" discarded ("D:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache\FILESHARE_auynpz70\research in motion\ST7.5.1_4.1en\Sametime75-1.cod" retained)
[20000] (04/14 11:48:01.849):{0x146C} Duplicate module: "Sametime75-2" found at "D:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache\FILESHARE_auynpz70\research in motion\ST7.5.1_4.2en\Sametime75-2.cod" discarded ("D:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache\FILESHARE_auynpz70\research in motion\ST7.5.1_4.1en\Sametime75-2.cod" retained)
[20000] (04/14 11:48:01.849):{0x146C} Duplicate module: "Sametime75-3" found at "D:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache\FILESHARE_auynpz70\research in motion\ST7.5.1_4.2en\Sametime75-3.cod" discarded ("D:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache\FILESHARE_auynpz70\research in motion\ST7.5.1_4.1en\Sametime75-3.cod" retained)
[20000] (04/14 11:48:01.865):{0x146C} Duplicate module: "Sametime75-4" found at "D:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache\FILESHARE_auynpz70\research in motion\ST7.5.1_4.2en\Sametime75-4.cod" discarded ("D:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache\FILESHARE_auynpz70\research in motion\ST7.5.1_4.1en\Sametime75-4.cod" retained)
[20000] (04/14 11:48:01.865):{0x146C} Duplicate module: "Sametime75-5" found at "D:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache\FILESHARE_auynpz70\research in motion\ST7.5.1_4.2en\Sametime75-5.cod" discarded ("D:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache\FILESHARE_auynpz70\research in motion\ST7.5.1_4.1en\Sametime75-5.cod" retained)
[40000] (04/14 11:48:01.865):{0x146C} RequestHandler::PollForMissingApps: Completed Poll For Missing Apps, elapsed time 5 seconds.
[40000] (04/14 11:48:01.865):{0x1474} RequestHandler::PollForMissingApps: Starting Poll For Missing Apps.
[40000] (04/14 11:48:01.880):{0x1474} SCS::RemoveAppDeliveryRequests - No App Delivery Requests purged for User id 1278
[40000] (04/14 11:48:01.880):{0x1474} RequestHandler::PollForMissingApps: Failed to RemoveAppDeliveryRequests.
[40000] (04/14 11:48:01.912):{0x14AC} {User@domain.com, PIN=2505B53B, UserId=1278}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=21963
[40000] (04/14 11:48:01.912):{0x145C} [BIPP] Send cancel, Tag=21963
[30000] (04/14 11:48:01.927):{0x14AC} {User@domain.com, PIN=2505B53B, UserId=1278}RequestHandler::SendQueuedITAdminComma ndToDevice Sending data to device, contentType=ITADMIN, size=649, RefId=0, TransactionId=-939841508, Tag=21964
[40000] (04/14 11:48:01.927):{0x14AC} {User@domain.com, PIN=2505B53B, UserId=1278}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=21964
[40000] (04/14 11:48:01.927):{0x145C} [BIPP] Send data, Tag=21964
Offline  
Old 04-14-2008, 07:50 PM   #2 (permalink)
New Member
 
Join Date: Sep 2007
Model: 8708
PIN: N/A
Carrier: Optus
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

OK, I think I am making progess......or maybe Im not? Sametime for 4.2 OS is now on the devices listed in the Applications list. But a sametime Icon is not appearing??

Once again, this is only for my devices with 4.2. 4.1 works no problems. Also Software Config works with everything else.

What am I doing wrong here??? arrgggg!
Offline  
Old 04-14-2008, 08:13 PM   #3 (permalink)
x14
BlackBerry Extraordinaire
 
Join Date: Jul 2005
Location: NYC
Model: 9800
OS: 6.0.0.546
Carrier: AT&T
Posts: 2,344
Post Thanks: 0
Thanked 17 Times in 16 Posts
Default

Have you tried the RIM's Sametime client? We use RIM's client instead of IBM.
__________________
Exchange 2007/BES 5.0.2 MR2
Offline  
Old 04-14-2008, 08:31 PM   #4 (permalink)
New Member
 
Join Date: Sep 2007
Model: 8708
PIN: N/A
Carrier: Optus
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes, Its RIM's that Im using. Mayby I should try IBM then? Although Why would 4.1 work but not 4.2?

Thanks
Offline  
Old 04-16-2008, 05:43 AM   #5 (permalink)
x14
BlackBerry Extraordinaire
 
Join Date: Jul 2005
Location: NYC
Model: 9800
OS: 6.0.0.546
Carrier: AT&T
Posts: 2,344
Post Thanks: 0
Thanked 17 Times in 16 Posts
Default

RIM's current Sametime client is version 1.1.32. You mentioned you are trying to install version 7.5.1.

Check your device.xml to make sure the device you are having an issue with is in the file.
__________________
Exchange 2007/BES 5.0.2 MR2
Offline  
Old 04-23-2008, 09:59 PM   #6 (permalink)
New Member
 
Join Date: Sep 2007
Model: 8708
PIN: N/A
Carrier: Optus
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Problem solved - I used the 4.1 OS version on the 4.2 and it works with no problems? Go figure!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.