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BBFAQ Sysop
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BIS v2.5, HTML Email & Hotmail -
06-09-2008, 09:52 AM
Hey folks, I'm sure you all have heard about the scheduled RIM outage for the BIS upgrade in APAC over the weekend and have read about the article hdawg had posted about the features of BIS v2.5... so please allow me to give you more updates about BIS v2.5, HTML Email and Hotmail integration (for now)...
To start with, let me give you the low down on how you will get HTML email on your HH. Once your carriers have upgraded to the latest BIS, you would need to remove and re-add your integrated email addys on your carrier's website for you to be able to get the "Enable HTML Email" field in Messages > Options > Email Settings. I've done countless battery-pulls soon after the upgrade window was up but never got it to work. I only figured it out when I integrated my Hotmail ( created Feb 2008 and previously un-integrable [if there's a word  ]) and it had that option. The only pain I had to go through was when I had to profusely re-setup my filters for my work email account (if I miss the thread for the workaround to this, hit me). So here's how it looks:
Since I haven't figured out the exact HTML email size that my HH could take (with the BIS update) before it'd show "More All," I sent a 19.29 KB from Entourage with a simple colored test message with Comic Sans MS Bold as font, sized 11 and here's how it looked like when I received it on my HH:
Now I'm not sure if it should work that way as it only kept the colors AND it came out with the same font I have setup on my BB. Here's its "converted" size equivalent via Options > Status > BB Key > Database Sizes:
The only other big news there is, at least for me, is that Hotmail now works seamlessly and it's delivered real-time as was documented. That news would surely send some "ouch!" to those who paid for the Plus service. Sorry. BTW, when you integrate Hotmail, you will get this as a reminder:
So good luck to all you NA and EU users. You all will surely get BIS v2.5 real soon. And let's all hope to get the official copies of OS 4.5. Enjoy!
UPDATE regarding Hotmail not being pushed sometimes:
RIM KB Article KB15747
Quote:
Email message delivery is delayed to an integrated Windows Live Hotmail account on the BlackBerry smartphone when using Windows Live Messenger on the computer
---------------------------------------
Doc ID : KB15747
Last Modified : 2008-06-30
Document Type : Support
Environment
BlackBerry® Internet Service 2.5
Windows Live™ Messenger for BlackBerry® smartphones
Windows® XP
Windows Live™ Hotmail®
Windows Live™ Messenger
SDR188171
---------------------------------------
Problem
Email messages are not received in real-time to the BlackBerry smartphone when a BlackBerry Internet Service subscriber has the following environment:
The computer is running Windows XP
A Windows Live Hotmail account is integrated with the BlackBerry Internet Service account
Windows Live Messenger (previously known as Microsoft® MSN® Messenger) on the computer is being used
Note: This issue does not occur when an earlier version of Windows Live Messenger is used in this environment.
---------------------------------------
Cause
Windows Live Messenger and BlackBerry Internet Service both use the Microsoft Notification Protocol (MSNP) to receive notifications for new email messages.
MSNP is designed to notify only one application at any given time. If the Windows Live Messenger application is active, a notification of the new email message appears in the Windows Live Messenger application on the computer. If Windows Live Messenger is inactive, the MSNP sends a notification to the BlackBerry Internet Service and the email message is sent to the BlackBerry smartphone in real time.
---------------------------------------
Resolution
This is by design.
Install Windows Live Messenger for BlackBerry smartphones.
Note: Windows Live Messenger for BlackBerry smartphones does not receive new email notifications and will not compete with BlackBerry Internet Service for the notifications from the Windows Live Hotmail service.
---------------------------------------
Additional Information
The BlackBerry Internet Service will begin receiving the new email notifications when Windows Live Messenger on the computer goes into an inactive status.
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Last edited by ricpac : 07-08-2008 at 03:17 PM.
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Thumbs Must Hurt
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06-09-2008, 09:53 AM
Will I need to upgrade my hotmail account to do this?
Dad dancing is a dish best served pissed
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Retired BBF Moderator
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06-09-2008, 09:54 AM
excellent write-up 
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BBFAQ Sysop
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06-09-2008, 09:57 AM
Quote:
Originally Posted by Smatty
Will I need to upgrade my hotmail account to do this?
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Nope. No need. Follow this link for the KB article > KB15252
Quote:
Support for Windows Live™ Hotmail® integration
Integrating a Windows Live Hotmail email account results in the following:
Real-time delivery of email messages replaces the standard 15 minute polling interval
No restrictions; all Windows Live Hotmail accounts can be integrated
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All your base are belong to us.
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BBFAQ Sysop
Posts: 3,732
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06-09-2008, 10:00 AM
Quote:
Originally Posted by Sith_Apprentice
excellent write-up 
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Thanks Sith!
Sincerely,
Sith_Apprentice's Fans' Club President

All your base are belong to us.
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BlackBerry Genius
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06-09-2008, 10:00 AM
NICE!!!!! Glad to see it in action 
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Knows Where the Search Button Is
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06-09-2008, 10:10 AM
Need the HTML upgrade..
waiting for AT&T .....
Thanks for the update
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Retired BBF Moderator
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06-09-2008, 10:11 AM
well not only do you have to wait for the carrier to allow it, you have to wait for RIM to update the NA servers as well
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No longer Registered.
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06-09-2008, 10:16 AM
oh thats exciting. surely it wont be to long for us in NA .
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CrackBerry Addict
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06-09-2008, 11:25 AM
Quote:
Originally Posted by Dawg
oh thats exciting. surely it wont be to long for us in NA .
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I hope not
Blackberry Veteran
"Today is the tomorrow you worried about yesterday."
Looking to buy or sale used car audio?
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Thumbs Must Hurt
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06-09-2008, 11:34 AM
This is a bookmark
By the way, how do I find out what OS my curve is on?
Dad dancing is a dish best served pissed
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Retired BBF Moderator
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06-09-2008, 11:36 AM
*stuck*
options > about will tell you your OS. as will going to your main icon screen holding alt and typing EACE (or RACE on suretype phones)
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Thumbs Must Hurt
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06-09-2008, 01:00 PM
About time, this will do wonders for the sales of BIS over here.
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Thumbs Must Hurt
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06-09-2008, 02:33 PM
Has anyone heard when T-Mobile will update BIS? Surely no time soon...
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BlackBerry Genius
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06-09-2008, 02:41 PM
Quote:
Originally Posted by juliohaynie
Has anyone heard when T-Mobile will update BIS? Surely no time soon...
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no ... we're all hoping soon with APAC being done this past weekend.
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Thumbs Must Hurt
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06-09-2008, 03:13 PM
ugh.. is there any way to print out all of your filters for each e-mail account? 
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Thumbs Must Hurt
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06-09-2008, 04:06 PM
 Guess this means I'll never get it since im cdma and we all know that it will be end of product life before RIM releases the 4.5 os for cdma devices
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Talking BlackBerry Encyclopedia
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06-09-2008, 05:49 PM
I hope CDMA and Altell never get html mail. It's a waste of bandwidth and annoying. If you can't get your message across without bells, whistles, flowers, and unreadable fonts and colors, then your problem goes beyond sending email.
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Thumbs Must Hurt
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06-09-2008, 05:53 PM
Wirelessly posted
Quote:
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Originally Posted by Phranc
I hope CDMA and Altell never get html mail. It's a waste of bandwidth and annoying. If you can't get your message across without bells, whistles, flowers, and unreadable fonts and colors, then your problem goes beyond sending email.
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Well you are entitled to your opinion, but the general consensus says give me html email.
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BBF Moderator
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06-09-2008, 05:54 PM
Quote:
Originally Posted by Holz
ugh.. is there any way to print out all of your filters for each e-mail account? 
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Just open up the bis website, edit filters, then hit function printscreen and paste into a word document, for viewing later. Or control printscreen what ever you have.
Twitter: http://twitter.com/zerog46
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Thumbs Must Hurt
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06-09-2008, 06:15 PM
Quote:
Originally Posted by zerog46
Just open up the bis website, edit filters, then hit function printscreen and paste into a word document, for viewing later. Or control printscreen what ever you have.
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thx... but this only shows the name of your filter. you have to go into each filter to see the phrase or address you've selected. maybe next time, i'll keep both the name and contents the same! 
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CrackBerry Addict
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06-09-2008, 06:16 PM
>To start with, let me give you the low down on how you will get HTML email on your HH... I've done countless battery-pulls soon after the upgrade window was up but never got it to work.
Have you tried pushing service books? If it works it is much easier procedure that removing and adding email accounts.
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BBFAQ Sysop
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06-09-2008, 06:20 PM
I think I've done that too. I think it's the same as how you should be re-integrating Hotmail as was posted on the RIM KB Article. But it could've just been me. Thanks for pointing that out! 
All your base are belong to us.
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BlackBerry Genius
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06-09-2008, 06:27 PM
Quote:
Originally Posted by Phranc
I hope CDMA and Altell never get html mail. It's a waste of bandwidth and annoying. If you can't get your message across without bells, whistles, flowers, and unreadable fonts and colors, then your problem goes beyond sending email.
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Welcome to the 21st century; HTML email is here to stay. One function of the BB is to be an extension of your desk / laptop / whatever ... where I'm pretty sure even you receive HTML email.
Every other major playing in the smartphone arena has support for HTML email; its time RIM did the same.
If our data connections were limited to 14.4 kbit I'm pretty sure we wouldn't see HTML email. There are more bits now; they're gonna get used.
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CrackBerry Addict
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06-09-2008, 07:54 PM
Quote:
Originally Posted by Phranc
I hope CDMA and Altell never get html mail. It's a waste of bandwidth and annoying. If you can't get your message across without bells, whistles, flowers, and unreadable fonts and colors, then your problem goes beyond sending email.
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See first posting on that thread. When HTML becomes available for CDMA device, just select NO at 'Enable HTML email.'
I do appreciate that HTML is not forced on anyone. I have one of email addresses which is HTML spam magnet, I am thinking of keeping HTML off for it.
Somehow HTML code and URL links from spam emails annoy me less than flashy content with pictures of blue pills.
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BBF Moderator
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06-09-2008, 08:43 PM
Quote:
Originally Posted by Holz
thx... but this only shows the name of your filter. you have to go into each filter to see the phrase or address you've selected. maybe next time, i'll keep both the name and contents the same! 
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If you click edit filter it shows you everything, I have all on mine saved.
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Thumbs Must Hurt
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06-09-2008, 09:21 PM
Quote:
Originally Posted by zerog46
If you click edit filter it shows you everything, I have all on mine saved.
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yes, but i'd have to click on every individual filter and print/copy/etc. i was hoping to be able to somehow get all of the filters (name and rules) printed out at the same time. i have multiple filters with one rule.. not just one filter with a bunch of rules.
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Talking BlackBerry Encyclopedia
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06-09-2008, 09:44 PM
Awesome but I'm not gonna hold my breath being on CDMA. Hopefully they don't drag-a55 on this...
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BlackBerry Extraordinaire
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06-09-2008, 10:52 PM
If I read the hdawg article (linked to above) correctly, HTML email support is only for reading messages on the BB...if you create a new message, forward, or reply to an HTML message, it goes as plain text. So if you're having a back-and-forth the message will become plain text on your first reply. Also, you'll have to confirm display of each image via the menu. Is that correct? If so, the HTML support part of this upgrade seems pretty underwhelming to me...
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BBF Moderator
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06-09-2008, 10:56 PM
Quote:
Originally Posted by Holz
yes, but i'd have to click on every individual filter and print/copy/etc. i was hoping to be able to somehow get all of the filters (name and rules) printed out at the same time. i have multiple filters with one rule.. not just one filter with a bunch of rules.
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Ya that's the only way I know.
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BBFAQ Sysop
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06-09-2008, 11:20 PM
Quote:
Originally Posted by Redflea
Also, you'll have to confirm display of each image via the menu.
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You don't have to. Look for the "Download Images Automatically" field under "Enable HTML Email."
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BlackBerry Extraordinaire
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06-10-2008, 04:04 PM
Quote:
Originally Posted by ricpac
You don't have to. Look for the "Download Images Automatically" field under "Enable HTML Email."
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Well that's good to hear...but still, the loss of HTML formatting when you do any action on the email is disappointing to me.
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BBFAQ Sysop
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06-10-2008, 07:39 PM
The HTML formatting doesn't get lost at all... only the images--not sure if that matters to a lot of folks around here. Here's what I did:
1. Sent an email from Entourage.
2. Received on the BB and replied.
3. Reply received on Entourage (should be the same with Outlook--tried it yesterday).
Notice how the inserted image got lost in translation.
All your base are belong to us.
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Knows Where the Search Button Is
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06-10-2008, 09:56 PM
maybe its entourage. 
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BBFAQ Sysop
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06-10-2008, 10:26 PM
I've tried it with Outlook too. See #3 above.
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BlackBerry Extraordinaire
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06-11-2008, 02:00 AM
Quote:
Originally Posted by ricpac
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Thanks for the test results...that's better than the article said it would be, but it's still unfortunate about losing the images.
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Thumbs Must Hurt
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06-11-2008, 08:26 AM
Wirelessly posted
With RIM in slough today and have had it confirmed 2.5 is out in the UK on the 26th June.
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Knows Where the Search Button Is
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06-12-2008, 02:22 PM
Quote:
Originally Posted by Kris2009
Wirelessly posted
With RIM in slough today and have had it confirmed 2.5 is out in the UK on the 26th June.
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Do you think they would run un update of this scale on a business day? I was more keen to thing of an update over the weekend like the apac one.
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Thumbs Must Hurt
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06-12-2008, 07:00 PM
w00t Guam mPulse got their upgrade and we now have HTML e-mail. All I had to do was resend the service books from the "carrier".blackberry.com site.
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Thumbs Must Hurt
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06-12-2008, 07:17 PM
when is UK doing this upgrade?
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