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Old 07-16-2008, 02:58 PM   #1 (permalink)
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Default Voice Plans (TMobile, At&T Verizon)

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Hi:

I am currently with Tmobile and have myfaves family plan and was thinking about uping my minutes/plan. I was told that my contract will be extended by 1yr. if I change my rate plan that includes unlimited nights and weekends (which they consider promotional).

I don't recall or think when I was with At&T if this was the practice each time you change a rate plan your contract extends? I could be wrong....
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Old 07-16-2008, 03:18 PM   #2 (permalink)
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i think with at&t it is a 2 year extension and the same with verizon, but i could be wrong.
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Old 07-16-2008, 03:22 PM   #3 (permalink)
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there is NO contractual extension with a rate plan change for AT&T
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Old 07-16-2008, 03:27 PM   #4 (permalink)
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I didn't think it was with At&T. Tmobile told me that any plan with nights and weekends is considered a promotional plan which would trigger a contract extension. However, it would not affect the eligibility of upgrades for phones.

I personally think its a stupid rule just to change a rate plan...
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Old 07-16-2008, 04:01 PM   #5 (permalink)
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Verizon also does not extend your plan, you can change when ever you want...
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Old 07-17-2008, 07:53 AM   #6 (permalink)
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Just ASK -

If you ask if you can change your contract without extending it and they say yes, get the name and ID number of the agent on the phone and log it.

If they say no, call back in and hit the choice that deals with canceling your service - they become AMAZINGLY cooperative if you threaten to deny them access rights to your wallet.
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Old 07-17-2008, 09:26 AM   #7 (permalink)
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Quote:
Originally Posted by Helmdawg View Post
I didn't think it was with At&T. Tmobile told me that any plan with nights and weekends is considered a promotional plan which would trigger a contract extension. However, it would not affect the eligibility of upgrades for phones.

I personally think its a stupid rule just to change a rate plan...
not to many carriers offer "promotional" rate plans anymore TMO does and in that case you may have to extend contract to get that particular rate plan. Personally this is ridiculous. nights and weekends are standard in the industry. Tmo tends to go with the beat of their own drum!
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Old 07-17-2008, 10:44 AM   #8 (permalink)
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Quote:
Originally Posted by ezrunner View Post
not to many carriers offer "promotional" rate plans anymore TMO does and in that case you may have to extend contract to get that particular rate plan. Personally this is ridiculous. nights and weekends are standard in the industry. Tmo tends to go with the beat of their own drum!
I agree EZ.... In the same breath of telling me due to the night and weekends consitutes "promotional" the CSR told me that the plan I want to upgrade too has been a rate plan since day one... In fact, there are only a hand full of rate plans (maybe 5) that you don't need to upgrade a contract with. He did go on to tell me that this is only for a voiceplan versus phone/device upgrade.
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Old 07-18-2008, 07:11 PM   #9 (permalink)
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at&t wanted to change me off a very old plan they no longer offered to one of their "new" ones that they promised would save me money. They told me it required a 2 year contract. When I told them I wasn't interested they could suddenly change it to a 1 year contract. Perhaps it was a "promotional" plan.

I decided to try another carrier, and am very happy with T-Mobile. They claim I can change my plan without extending my contract. I haven't tried it, so don't know if that is truly the case. Between the "My Favs" and unlimited nights and weekends I don't use that many of my minutes, so am not really looking to switch to a new plan.
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