BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-13-2008, 10:04 PM   #1 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8310
PIN: N/A
Carrier: AT&T
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problem with BES and MDS on Blackberry Browser

Please Login to Remove!

My Blackberry used to be connected through BES to my work's email. Ever since I left, I got to keep the Blackberry and am now only using it for personal email. However, it still seems to want to connect through the BES. How do I turn this off? In particular, I often (but not always) get the error "A communication failure occurred with the selected Mobile Data Service." when using the browser.

I've already set the default browser configuration to "internet browser"
settings->options->advanced->browser
which seemed to have helped for some sites, but I'm still getting the error.

Anyone know how to disable MDS and BES completely from my Blackberry - I'm not in touch with the people who set it up in the first place and so am hoping I can fix it myself.
Offline  
Old 08-20-2008, 04:20 AM   #2 (permalink)
Knows Where the Search Button Is
 
Mogsy's Avatar
 
Join Date: May 2006
Location: Scotland
Model: 9000
OS: 4.6.0.162
PIN: 25632EB1
Carrier: Vodafone
Posts: 40
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

you should be able to remove the service books as required to stop this, but usually the handsets are locked as to a BIS personal or BES enterprise device, which isn't going to help you, you will also have your ex-companies IT policy on the device.

Setting browser to internet browser will incur costs, only if its running as 'blackberry browser' is the cost inclusive on your deal, which you would need to pay for personally, unless your ex-employer forgot to dump your number from their corporate package/account.

your carrier needs to allow you to have the data/internet package applied to your account, and the Blackberry Internet Service service book.
__________________
Desktop Manager 4.7.050
BES 5.0 mr1 Server with Exchange 2k3/Outlook 2007
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.