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Old 08-23-2008, 11:32 AM   #1 (permalink)
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Okay, I'm at a total loss here. Here is what I'm dealing with.

-Two email accounts (gmail.com and att.blackberry.net)
-Neither of them are receiving email on the device however the gmail account receives the emails on the pc in both gmail and outlook.
-Upgraded OS a couple of days ago, since then email has not gone through
-Received email yesterday stating that my gmail account needed to be validated on the BIS. Logged into BIS and validated, received message stating that gmail account was registered, received a handful of emails again at that time, none since.

I have:
-resent service books from BIS and host routing table
-deleted service books and resent again from BIS
-deleted gmail account within BIS and recreated
-numerous battery pulls

Can anyone think of anything I'm missing? All service books are showing up in the list, after deleting and resending. I'm completely confused, there has got to be something I'm missing.

Thanks in advance.
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Old 08-23-2008, 01:50 PM   #2 (permalink)
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Basic troubleshooting questions:

Can you browse Internet from device?
Can you send PIN message to yourself and does it arrive on device?
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Old 08-23-2008, 03:22 PM   #3 (permalink)
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Yes and yes.
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Old 08-23-2008, 10:05 PM   #4 (permalink)
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Follow up, battery died and was not near charger so BB was off for about 5 hours today, turned it back on and all email came through and is still working. Odd stuff, thread closed.
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Old 08-23-2008, 10:23 PM   #5 (permalink)
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n00b.
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Old 08-24-2008, 12:55 AM   #6 (permalink)
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ouch - this coming from a favre and red wings fan....
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