09-11-2008, 10:59 AM
Talking BlackBerry Encyclopedia
Join Date: Jun 2006
Location: Lehi, UT
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| | VZW Data Problem
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Hey guys, hopefully you can help me with this. I just switched from T-Mobile to Verizon Wireless last week, and about 80% of the time I try and browse the web I get the message "A communication failure occurred with the selected Mobile Data Service. Ther server may be busy, please try again later. If the problem persists contact your administrator". This message pops up about 80% or 90% of the time. I know I have a data connection because Opera Mini works fine, and google maps works fine. I also have full connection with my BES and BIS. The BES doesn't have any restrictions, and last week my T-Mobile phone never had this problem, so I don't think it is on the BES. I am running OS 18.104.22.168 (application version 22.214.171.124 I believe). I have tried battery pulls, deleting the history, cookies, and cache. I have tried deleting the "blackberry browsing internet service" service book and resending, all to no avail. Verizon wireless customer service said everything is fine on that end, and they recommend a reinstall of the OS. They obviously don't know I am using OS 4.5. The problem with the OS install is the fact that my BES admin must issue another activation password, and he is ready to kill me. Before leaving T-Mobile I got 4 new devices in two weeks, then got this one, and then did an OS upgrade. All of which required a new password.
Can anyone think of anything I can try to get this browser working? I am willing to try anything. Your expertise is very much appreciated.
Oh, I should also mention I am using an 8330.