BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-11-2008, 10:59 AM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
dhendriksen's Avatar
 
Join Date: Jun 2006
Location: Lehi, UT
Model: 9530
OS: 4.7.0.75
Carrier: Verizon
Posts: 373
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default VZW Data Problem

Please Login to Remove!

Hey guys, hopefully you can help me with this. I just switched from T-Mobile to Verizon Wireless last week, and about 80% of the time I try and browse the web I get the message "A communication failure occurred with the selected Mobile Data Service. Ther server may be busy, please try again later. If the problem persists contact your administrator". This message pops up about 80% or 90% of the time. I know I have a data connection because Opera Mini works fine, and google maps works fine. I also have full connection with my BES and BIS. The BES doesn't have any restrictions, and last week my T-Mobile phone never had this problem, so I don't think it is on the BES. I am running OS 4.5.0.101 (application version 4.5.0.77 I believe). I have tried battery pulls, deleting the history, cookies, and cache. I have tried deleting the "blackberry browsing internet service" service book and resending, all to no avail. Verizon wireless customer service said everything is fine on that end, and they recommend a reinstall of the OS. They obviously don't know I am using OS 4.5. The problem with the OS install is the fact that my BES admin must issue another activation password, and he is ready to kill me. Before leaving T-Mobile I got 4 new devices in two weeks, then got this one, and then did an OS upgrade. All of which required a new password.

Can anyone think of anything I can try to get this browser working? I am willing to try anything. Your expertise is very much appreciated.

Oh, I should also mention I am using an 8330.
__________________
Dan Hendriksen
Offline  
Old 09-27-2008, 05:07 PM   #2 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8330
PIN: 31b57f01
Carrier: VZW
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm not an expert, but it sounds like an issue with 4.5 and the BES. I think if you downgraded to 4.3 your problem would solve itself, excpet your IT guy would probably scream at you again. Just my thoughts...
Offline  
Old 09-27-2008, 08:36 PM   #3 (permalink)
New Member
 
en4cer's Avatar
 
Join Date: Aug 2008
Location: CA
Model: 8330
OS: 4.5.0.66
PIN: 3027EC61
Carrier: Verizon
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I upgraded my BB's OS to 4.5.0.99 and I had the same issue. I resent my service books and did a hard reset and that seemed to correct the problem for me. Hope this will help.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.