BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-09-2008, 08:06 AM   #1 (permalink)
New Member
 
Join Date: Dec 2008
Model: 8100
PIN: N/A
Carrier: T-Mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Help with network@etp1001.etp.na.blackberry.net message

Please Login to Remove!

Hi all,

Totally new here with a 5-month old BB pearl 8100. Just got a new computer with Vista and installed Desktop manager. I synchronized fine but since Sunday PM I've been getting loads of messages from

[email address]

Here is what I've tried :
as suggested, uninstalling DM
turning off the phone AND removing the battery
after reinstalling DM, messages kept coming

Can anybody help me? Should I install a new DM from the net which would be upgraded to work better with Vista? I use the BIS.

Help!
Offline  
Old 12-09-2008, 08:11 AM   #2 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

Welcome to the forums.

I keep getting odd emails from RIM - BlackBerryFAQ
Offline  
Old 12-09-2008, 08:16 AM   #3 (permalink)
New Member
 
Join Date: Dec 2008
Model: 8100
PIN: N/A
Carrier: T-Mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks a lot for the link... That's pretty much what I did. Still have questions though -

how/when can I reinstall DM so that the messages don't keep coming?

Which ones are the DM service book? I've already deleted a few - but there are about 15 left.

Can you help me again?
Offline  
Old 12-09-2008, 08:27 AM   #4 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

When you install DM, which option are you selecting?

You want to select the BlackBerry Internet Service (BIS) option.

You want to delete ALL service books for [desktop]
Offline  
Old 12-09-2008, 04:40 PM   #5 (permalink)
New Member
 
Join Date: Dec 2008
Model: 8100
PIN: N/A
Carrier: T-Mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I use the BIS, but I will admit that Sunday, I don't remember what I did exactly and I ended up having the "e-mail" in the DM and I realize that that's where my problems started.

Today, I still don't have DM installed. I'm waiting until I don't receive any more "network" e-mails before I reinstall it.

In the meantime, I looked online and tried to do a "clean" uninstal, but wasn't able to get to all the components, I just couldn't find the documents they were referring to, and another problem was that it was explained for Windows 98, ME and XP, but I didn't find anything for Vista... And I forgot how to "unhide" files...

And, when I'm finally ready to reinstall DM, which version do you suggest I use?

Thanks in advance for your help... I really need it and appreciate it!!!
Offline  
Old 12-15-2008, 03:13 AM   #6 (permalink)
BlackBerry Extraordinaire
 
CoDudette's Avatar
 
Join Date: Nov 2008
Location: Mumbai
Model: iOS
OS: 5.0.1
PIN: OT Noir.
Carrier: Vodafone IN
Posts: 1,937
Post Thanks: 2
Thanked 2 Times in 2 Posts
Default

hi, i pretty much have the same problem! i have looked, but i haven't got a single [desktop] service book, i've done a reinstall of the DM and done the BIS option, but i still keep getting it :(
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.