I have a Blackberry 8820 over AT&T and the personal email setup icon is missing. I know typically this is because I need to be on the right data plan to have it pushed to the device. But I have already verified with AT&T that my account is set up properly. The icon is not set to be hidden either.

I am not sure what I should tell AT&T to check for. Can they do some kind of a reset to get it pushed out again?

Thanks

You can ask them to push your service books again. That may do it.