I can't seem to send email from my address book.

I can reply, and I can type in an email address manually, but if I either use a current contact from the compose email screen, or if I'm in Contacts and hit "Email _____", I get a red X next to my message and it doesn't send.

I have an msn.com email account, if that makes a difference.

I've logged in to BIS and everything looks ok to me.

I apologize if this has been answered before, but I didn't see it anywhere.

Thanks very much in advance for anyone's help -

To add to the mystery, I've been playing with it some more, and I added a Contact for my gmail account. When I selected that contact, the email sent.

I've tried completely deleting a contact and re-adding the info, but emails still won't send.

So, I am at a loss as to figuring out the pattern why a few emails will go and most won't.............

I added my gmail account to my BlackBerry, and it seems to send from my address book just fine.

My msn account still won't.

Does ANYBODY have any idea why??

If you open email with the red X, scroll up to the very top of email you'll see error message.
What does it say?

It says, "Message included an invalid address."

The address isn't invalid, however, since it sends fine with the same address book entry when I use my gmail account, just not msn.

This is the KB article I can find relating to that however it doesn't make sense because you're on BIS and not BES.
I have a customer with the same problem and I can't figure out why it's doing it.

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