BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-28-2009, 12:23 PM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
kd78's Avatar
 
Join Date: Aug 2005
Location: Charlotte
Model: 8900
Carrier: Tmobile
Posts: 342
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry Do not receive 100% of SMS Messages

Please Login to Remove!

I can't receive text messages from two particular people. One is on Sprint and the other on Verizon. Both have called their tech support which checked to see if the SMS message was leaving their network. Both seem to be sending fine and they don't have this issue with anyone else that they text.

I have been experiencing this with Tmobile since Nov 08. I just upgraded from an 8320 to an 8900 and it is still happening so it doesn't seem to be the phone.

Has anyone heard of this? The tmo support person supposedly "reset" my connections which I believe is reprovisioning the service. This did not help.

ANY help on this would be very appreciated.
__________________
Tmobile | 7100t, 7105t, 8700g, 8320, 8900
Offline  
Old 01-28-2009, 03:29 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
kd78's Avatar
 
Join Date: Aug 2005
Location: Charlotte
Model: 8900
Carrier: Tmobile
Posts: 342
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Tmo tech support wants me to change out SIM card as next step. After that they said they will put in a trouble ticket with engineering.
__________________
Tmobile | 7100t, 7105t, 8700g, 8320, 8900
Offline  
Old 01-28-2009, 04:20 PM   #3 (permalink)
Thumbs Must Hurt
 
GoFrogs's Avatar
 
Join Date: Jul 2005
Location: NC
Model: Bold
Carrier: AT&Tingular
Posts: 99
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had this problem on AT&T a couple years ago. After several calls to tech support, someone smart enough found that I had a option checked to block text messages from non-at&t phones. They said it was buried in the application and that they didn't see any way that CSR could have easily gotten to that point to select. Just a thought.
__________________
I want to be known for what I'm FOR, not what I'm against
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.