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Old 03-21-2009, 10:37 AM   #1 (permalink)
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Default Anyone else having issues with Tmobile BIS

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Just got my 8900 yesterday.... Couldn't set up internet e-mail from the device for like 2 hours kept getting site not found error...

Finally was able to set up my gmail account and all was well.. Until I logged into the BIS site to set up my signature.. And add an additional account.. Ten minutes later my Gmail disappeared. Additional e-mail had disappeared. Kept getting the same error from the device account cannot be validated..

Decided to set up a blackberry e-mail account which worked fine for forwarding but obviously not what I want. Every time I put in the gmail adress the next button on the BIS would not load, but cancel worked fine.

Trying to log into Tmobile today and now the site doesn't even load... Using Safari I log in to Tmobile and it returns to a page continue without logging in.. WTF.. Try it with Firefox get to Setup Blackberry e-mail page click the link Blank Page... Try it on a windows machine same deal... I have tried from 3 computers so I don't think its just me..
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Old 03-21-2009, 10:52 AM   #2 (permalink)
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Wirelessly posted (Hope is everything)

There was a BIS outage last night, could be effect of that call TMO to know for sure
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Old 03-21-2009, 11:25 AM   #3 (permalink)
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Wirelessly posted (9530; .135 MF231)

Quote:
Originally Posted by ezrunner
Wirelessly posted (Hope is everything)

There was a BIS outage last night, could be effect of that call TMO to know for sure
That was likely your issue.
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Old 03-21-2009, 11:33 AM   #4 (permalink)
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Seems the BIS 2.6 upgrade is in progress.
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Old 03-21-2009, 12:38 PM   #5 (permalink)
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Thanks guys... I just tried it again from the device and it finally worked...
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