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Old 04-13-2009, 03:52 PM   #1 (permalink)
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Default can I check BIS logs?

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I have a blackberry user who is not receiving email sporadically on her blackberry. The emails show up in her mailbox on the server but BIS does not pull them.

There are no filters set up on her account.

Is there any way to go through BIS logs for a specific account?

thanks!
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Old 04-13-2009, 04:00 PM   #2 (permalink)
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You can't check BIS logs. I believe the user may be impacted by the outage.

April 13th AT&T RIM National Outage
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Old 04-13-2009, 04:57 PM   #3 (permalink)
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Quote:
Originally Posted by csawatsky View Post
I have a blackberry user who is not receiving email sporadically on her blackberry. The emails show up in her mailbox on the server but BIS does not pull them.

There are no filters set up on her account.

Is there any way to go through BIS logs for a specific account?

thanks!
Did this just happen today, or is it an ongoing issue?
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