BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-04-2009, 12:10 PM   #1 (permalink)
New Member
 
Join Date: May 2009
Model: 9500
PIN: N/A
Carrier: Vodafone spain
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry Blackberry Bold No Blackberry service

Please Login to Remove!

Hello All

I have a blackberry bold from the rogers network in Canada unlocked.
I have inserted my Vodafone Spain SIM card in with blackberry service enabled, and i have no blackberry services. i have checked this in another blackberry and it connects fine.
I have checked the phone is open through the sim card options and all seems ok.
I have tried to recive the host books but acording to vodafone.es they can only send them if the blackberry service is connected.
I can connect to the internet through the browser, so i believe the data connection is there.
When i try and register on the bis it tells me that it account is suspended or disabled but i belive that this is because i dont have and host books.

Can anybody please help as its driving me MAD.

Thanks
Offline  
Old 05-04-2009, 12:14 PM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,798
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

Quote:
When i try and register on the bis it tells me that it account is suspended or disabled but i belive that this is because i dont have and host books.
You got ripped off.
Offline  
Old 05-04-2009, 12:41 PM   #3 (permalink)
New Member
 
Join Date: May 2009
Model: 9500
PIN: N/A
Carrier: Vodafone spain
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi thanks for that its funny however i got the phone from my sister who works for rogers and it was free so i can still play word mole. And texas holdem 2 is great. Anything constuctive?

Also i have spoke to Vodafone and the phone is not blocked or anything and the error is because it has not been registered with any provider.

Last edited by madmanc : 05-04-2009 at 12:47 PM. Reason: addition
Offline  
Old 05-05-2009, 06:55 AM   #4 (permalink)
BlackBerry Extraordinaire
 
CoDudette's Avatar
 
Join Date: Nov 2008
Location: Mumbai
Model: iOS
OS: 5.0.1
PIN: OT Noir.
Carrier: Vodafone IN
Posts: 1,937
Post Thanks: 2
Thanked 2 Times in 2 Posts
Default

you can use the phone to play games and what not, but receiving emails/browsing/bbm.. basically all data services won't work.

over here in india, with vodafone, if you have a new phone (not the sim), and you haven't registered your pin, it won't connect to the bb network. even if you have bb service enabled. maybe you should try that? then possibly it will send the service books? just a suggestion, maybe it works differently in spain.
Offline  
Old 05-05-2009, 07:04 AM   #5 (permalink)
New Member
 
Join Date: May 2009
Model: 9500
PIN: N/A
Carrier: Vodafone spain
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks CoDudette
Any idea where i would register this PIN i have asked Vodafone but they said is it registered when i request host books but i dont recive them as i dont have BB service. The phone has all the features apart from bb making reciving calls are fine everything but apart from the bloody bb service. I have a Storm so at the moment im not to bothered but the thing is driving me insain......
Offline  
Old 05-05-2009, 07:18 AM   #6 (permalink)
BlackBerry Extraordinaire
 
CoDudette's Avatar
 
Join Date: Nov 2008
Location: Mumbai
Model: iOS
OS: 5.0.1
PIN: OT Noir.
Carrier: Vodafone IN
Posts: 1,937
Post Thanks: 2
Thanked 2 Times in 2 Posts
Default

well, for us, we have a separate website to register the pin, send the service books, set up emails etc.. which is the vodafone/blackberry website. i used to have a pearl before, and when i switched to the bold, i had to re-register my pin and enter the IMEI number and even though bb service was rendered on my particular number, it was NOT registered as i had changed devices. Where do you send your host/service books from? is it your local vodafone/bb website? maybe over there they have something to register your pin?
Offline  
Old 05-05-2009, 08:52 AM   #7 (permalink)
New Member
 
Join Date: May 2009
Model: 9500
PIN: N/A
Carrier: Vodafone spain
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I think it sound like the same setup here i have a vodafone bb server but on that site i get the error the account is suspended or disabled. I send the service books from inside there and for that i need a bb connection.
I think there must be a setting on the bb ie apn settings but i can browes the internet or somethings simalr.
Its still driving me mad but im getting really good at word mole!
Offline  
Old 05-05-2009, 08:59 AM   #8 (permalink)
Stuck In The '70's Mod
 
ndub33's Avatar
 
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,599
Post Thanks: 0
Thanked 4 Times in 4 Posts
Default

The workarounds are great suggestions, but the bottom line is that the device is registered as suspended or stolen. There may be a perfectly reasonable explaination for this. Have you worked this back hrough your sister or vodafone customer care?
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
Offline  
Old 05-05-2009, 09:16 AM   #9 (permalink)
New Member
 
Join Date: May 2009
Model: 9500
PIN: N/A
Carrier: Vodafone spain
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yeah i guess it must be suspended i know its not stolen and have spoken to here about this who is going to check it her end. Vodafone spain seem to just try to register it and say no its not working because of no bb service connected. So i am under the impression that it is just a settings problem between a rogers oem and a open/vodafone.es device. Is there a way i can install the open/vodafone.es firmware on there. I have DL it from BB but when i run it it goes through the update but keeps the rogers firmware on it. I know on the Samsung Blackjack i had i could hold down a button and flash it from the BIOS type screen?
Any ideas are most welcome.

Thanks
Offline  
Old 05-05-2009, 12:44 PM   #10 (permalink)
BlackBerry Extraordinaire
 
CoDudette's Avatar
 
Join Date: Nov 2008
Location: Mumbai
Model: iOS
OS: 5.0.1
PIN: OT Noir.
Carrier: Vodafone IN
Posts: 1,937
Post Thanks: 2
Thanked 2 Times in 2 Posts
Default

I'm not sure you could install a different firmware, because you did get it from Rogers, and i'm assuming it's unlocked so you can use your Vodafone sim in there. The software could be downloaded (OS) from any carrier, as long as you delete the vendor.xml file. I could be wrong on the firmware bit.
Offline  
Old 05-06-2009, 02:49 AM   #11 (permalink)
New Member
 
Join Date: May 2009
Model: 9500
PIN: N/A
Carrier: Vodafone spain
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hello i have checked with my sister again the phone is not locked to there bis or network it should just work but it doesnt im assuming that there is a simple thing i need to change but i will look into changing the firmware. to be honest at this point i want to send it off to willitblend or does it blend which ever... As for word mole the best word i have found is quickening which is usally on most lvls its getting a bit easy.....

Will give that a go thanks for all your help.

x
Offline  
Old 05-07-2009, 02:06 AM   #12 (permalink)
BlackBerry Extraordinaire
 
CoDudette's Avatar
 
Join Date: Nov 2008
Location: Mumbai
Model: iOS
OS: 5.0.1
PIN: OT Noir.
Carrier: Vodafone IN
Posts: 1,937
Post Thanks: 2
Thanked 2 Times in 2 Posts
Default

Good luck and let us know whether you got the storm functioning ok
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.