Google save's the day! BlackBerry Infrastructure | BlackBerryNews.com
What is being upgraded?
RIM servers are being upgraded to BIS version 2.7. This is not a huge leap for the end-user, and you will observe very little difference in your BIS service, except to the Help screen. To see the differences in your BIS service after the upgrade, you will likely need to resend your Service Books (or even delete those in your Options > Advanced > Service Books and then do a resend).
The improved Help screen is designed to allow the following:
Send service books will be linked direct from the Help Screen.
Open the BlackBerry HELP web site on the BlackBerry smartphone
Contact information for wireless service providers
Access BlackBerry® Answers
Sure enough.. its there!!!