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Old 11-19-2009, 11:47 PM   #1 (permalink)
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Default My ebay purchased 8310 and the technical problems...

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Hi everyone, I need some help.

- Purchased a BlackBerry Curve 8310 from reputable seller on eBay.

- Called Rogers, informed them of IMEI and PIN and installed my SIM. All fine.

- Cannot register for a new account on Rogers BIS as IMEI and/or PIN are incorrect. It is not. Called Rogers tech support, same problem when they try and register me for BIS Internet and Email on their side. Problem escalated as they can't get it to work don't know much.

- BlackBerry sends and receives phone calls ok. Internet also ok. Able to send PIN messages. I am, unfortunately, unable to receive PIN messages or use BlackBerry Messenger. Oh and the push email is out of the question cause I can't create an account.

I fear the IMEI and PIN are locked on the RIM server side. Why do they do this?? Sheesh.

Ebay seller has offered to give me a totally different, new BlackBerry. I fear this replacement will also be locked and will will be back to step 1, all over again.

Help!?!

Thanks very much.
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Old 11-19-2009, 11:48 PM   #2 (permalink)
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Also, I was offered this as a potential "fix" to my problem. I haven't tried it yet. Any validity in any of this?

1. Get a friend's sim card which is already on blackberry service
2. Remove your sim card
3. Place your friend's sim card in your phone.
4. Go to email settings
5. Wait for the browser to load
6. Log in using friend's user name and password
7. Select change device
8. Select send service books
9. Wait three minutes
10. Remove the sim card from your phone
11. Put back your friend's sim card back to his own phone.
12. Repeat steps 4 to 8 on your friend's phone to set back to original settings
13. Put in your sim card. I assume you have already activated blackberry service with your service provider.
14. Register as new by keying in user name and password.
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Old 11-24-2009, 07:26 PM   #3 (permalink)
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The PIN is still registered with a BIS account from the previous owner.
Although the above solution sometimes works, its not gauranteed.
The previous owner needs to delete the BIS account that the PIN is registered to.

By the sounds of it, the seller is not the original owner.
You're screwed.
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Old 11-25-2009, 11:58 AM   #4 (permalink)
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Check firewall as well as incoming PIN may have been blocked there.
Options>Security>Firewall etc..
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