Mark I have read through this thread. I am trying to get traffic edge to work there are no settings for Nextel but there is a custom setting, It has Gateway APN Gateway IP Gateway Port then user and pw .I have no clue where to find this info for nextel.

Hi everyone,

Regarding setting this up, on my Telus (CDMA not iDen) BlackBerry 7250, I don't get the TCP option at all... so I can't enter any information to try it out..? Or should it just work by default? Berry411 seems to work fine, but browsers don't... I'm very confused and would appreciate any help, searching the forums hasn't got me anywhere so far!

I called cingular as mark suggested above and it worked flawlessly however no one can tell me if i'm going to get charged. The data people say that this data connect will override my unlimited data blackberry plan. So i'm just not sure. Other in the forum say they were charged while most of you say you haven't. So just curious for any more input. thanks

I called cingular as mark suggested above and it worked flawlessly however no one can tell me if i'm going to get charged. The data people say that this data connect will override my unlimited data blackberry plan. So i'm just not sure. Other in the forum say they were charged while most of you say you haven't. So just curious for any more input. thanks

Vodafone (UK) new APN details are as follows:

APN Name: internet
Username: web
Password: web

Works perfect!!

I called Cingular and confused a poor woman. I called back again and got a guy who has a BlackBerry as well, so he knew my problem. He had it fixed in a few minutes and I have full capability. GO WIX!

Here's what worked for me: Called Cingular (regular customer service, not Blackberry customer service... the person there didn't know what I was talking about), and woman added the line "DATA CONNECT ISP $0.00" to my bill. Then I used the following configuration:
APN: isp.cingular
Username:
Password: CINGULAR1

Good luck to everyone else!

I needed some quick basics i guess. I just got my BB 7520 with nextel.
-are yall saying on there that I can actually surf the web veiwing pictures and go to any webpages?

-will that develope cookies, or temp files if so can they be cleared for memory?

-also what is this Verichat,

-why would i need it if i called nextel to give me that static plan?

-And if i needed it whats the best plan like it i noticed more people r using Verichat

-and do u know if nextel still offers this static plan?

-Then finally, I wont need no password or username? nor a APN?

thank u so much for that post but i needed a bit more understanding. please please get back with me on this at ure convenience.


again thanks

Mark Rejhon I needed some quick basics i guess. I just got my BB 7520 with nextel.
-are yall saying on there that I can actually surf the web veiwing pictures and go to any webpages?

-will that develope cookies, or temp files if so can they be cleared for memory?

-also what is this Verichat,

-why would i need it if i called nextel to give me that static plan?

-And if i needed it whats the best plan like it i noticed more people r using Verichat

-and do u know if nextel still offers this static plan?

-Then finally, I wont need no password or username? nor a APN?

thank u so much for that post but i needed a bit more understanding. please please get back with me on this at ure convenience.


again thanks

Well i'm a Bell Mobility user with no MDS or BES and i'm a bit confused so i was hoping i could clarify my situation. On the first page of this thread i see that Bell requires MDS or BES hosting, but that an APN is listed, so i'm wondering if anyone has experience using it and what that experience has been. Will it allow you to run a program like verichat or something?

I also read the thread about chat programs in the aftermarket section and there is something there about bell users and a 7250 being ready to use something like verichat right out of the box. maybe i missed a detail but it almost seemed like i might be able to use it witohut setting up the APN so i'm wondering if Bell enabled tcp without it being mentionned. I don't know as far as the technical workings, how verichat compares to using berry411 (which does work on my device) so i'm not sure if one working means the other will or not. my guess would be a chat program would involve more complexity so i'm guessing having berry411 running properly isn't an indicator of verichat being able to work. at any rate i was wondering if it might be possible for me to run verichat on a bell mobility blackberry without BES or MDS hosting enabled. any clarification would be most appreciated.

I'm having the same problem an hour north of Manhattan... I have been on the phone with *numerous* CSRs at Cingular, and the latest (who was in bberry tech) claimed I had all of the WIX lines as specified by Mark. I still get the 'cannot open tunnel' message.

Any magic incantations anyone has figured out to get Cingular to work? All this trouble for sync4j...

--EDITED--

Just spent another 2 hours on the phone with Cingular (great BB tech), tried to add the WIX items listed, but he said that WIX Data Connect was dropped from the list by Cing...

He did indicate that I have access to WAP, ISP and the BB Internet, but Pocket day and ReQwireless (personal and Corp) fail with either WAP not configured or failed to open tunnel...

I do not see what I am doing wrong, also, if I reboot (soft reset via battery) all TCP settings go away and I have to re-enter them...

Any thoughts or help would be met with many thanks!!!



Thomas

Finally i get connected (thanks tupacy)

This is the correct data for Vodafone Spain

Vodafone (Spain)
APN: airtelnet.es
user: wap@wap
password: wap125

for <b>UK</b> users, note that the APN settings for internet usage above are WRONG:

O2 use APN: mobile.o2.co.uk
not: wap.o2.co.uk

Vodafone use APN: Internet
userid: web
password: web

also note that frequently, the providers forget to switch on gprs browing in your account. This will produce an error in the browser with the word PDP in it (note your email will still work). Just call up your provider and ask then to add internet access to your account.


I've had both and it was very frustrating ....

I just recieved a 7250 verizon and noticed that it doesn't have a TCP setting in the options. I just upgraded it with the latest 4.0 version that Mark posted yesterday and still nothing. Does it come standard with TCP or am I out of luck with this one also for things like Verichat?

I have the 7290 with Cingular. I called the blackberry support line, and was told that if I want the data connect I will be charged in addition to the $45 blackberry plan. They have an unlimited plan that is $75 a month on top of the $45. I know that other Cingular users on this forum are not being charged besides their $45. Can anyone in this boat please let me know how I can do that as well. I don't want to pay anymore than my $45 blackberry plan and am afraid of having a per kilobyte plan.

You need a MediaNet plan in addition to the unlimited blackberry plan.

where can i download aim to put on my blackberry 7280?...somene please help me..

Do you pay extra for the MediaNet plan? How much extra can I expect to pay. All I really would like to use is the midpssh, but the weather, stock, chat, etc. would be nice too.

Cingular's support for this was so poor in my case that I gave up and went to link2exchange. I'd get things working, be happy for a few days, and then have to call Cingular back to see what had changed.

I figured that my time was worth more than the $20/month I'm paying link2exchange.

Anyone tried with Vodafone Sweden? I just got my Blackberry (like 2 days ago) and would love to be able to use msn and real internet browser. Please help a real blackberry newbie out!

Following the advice at the top of this thread, I changed the APN setting to the first page's information for Vodafone UK. Then the posts came for the real APN setting.

Whenever I try and set the APN to the new one (internet, web, web) and remove the battery it defaults to the wrong one I put in first (wap.vodafone.uk) ... it was blank before, so it wasn't 'stuck' there. Now I can't change it from wap.vodafone, it just rubber bands back to it every time.

How do I fix this? Help!

Thanks in advance.

[EDIT]

Never mind, finally got it to save my plugging it into my pc between power offs to store the correct details, but verichat still doesn't work. I've put in internet/web/web, and already phoned vodafone to give unrestricted internet access and no joy. I guess vodafone uk doesn't work.

I have followed the instructions for AT&T. But my pocketday software still has a error message: java.io.IOExceptions

Any help

I am using 7100g ( blackberry 4.0 ) and service provider is "3 " ! U should use " Internet " in APN ! it works !

// UPDATE: Problem solved!!! Removing the battery and doing a hard reset fixed WebViewer. To remove the battery, I slid off the cover and held the Blackberry face-down in one palm and clapped it against the other palm. That loosened the battery enough that I could pry it out with my finger. I thought it was attached by a screw - not the case! Hope this helps somebody with a similar problem


Hi all -

I got my new Blackberry 7520 5 days ago (my first BB) - OS v4, Chicago - Nextel, no BES.

I have the IM+ instant messenger app running fine on my BB, but cannot get WebViewer to run. It instantly gives me an "unknown error" upon attempting to register or access a site. I have IM+ set to use the TCP/IP connection and not HTTP - it works fine.

If IM+ works, should WebViewer work? Or, is it possible that I still have a problem with not having a static IP address?

When I look under "status" in my BB, my IP is listed as a 10.x.x.x address, which is a private A-class address, if that is relevant at all.
//EDIT - under Options - Host Routing Tables, if I view my status there, I have a public 206.x.x.x address under "IP/Ports."

There was one tidbit in the WebViewer FAQ that said I may need to do a hard reset by removing the battery of my Blackberry - something about using the ESC key causing a problem in WebViewer. But, I can't figure out how to get the battery out! There's a small screw on the side of the battery casing... do I need to remove that? The hard reset is the only thing I haven't tried yet (aside from calling Nextel to ask about a static IP address).

What I'm thinking though is that if IM+ works over TCP/IP then WebViewer should.

Any advice is appreciated! Thanks!

Shelly

First, thanks for the amazing amount of information…

I have a new bb7230 with t-mobile and 4.0 software. I'm an individual user, I'm not connected to a BES, so I don't have the Enterprise version of the software installed, just the plain folks one. I just bought (without trying first… oops) Reqwireless WebViewer and followed the instructions in this thread, but am still having problems.

The Reqwireless support page linked me to this thread, so I: did steps 1-3, tried to register WebViewer, but got the following error message: "Malformed Address. Returning null connection."

I called t-mobile to make sure I had wap.voicestream.com listed as an APN on my acct and I have blackberry.com on there. A second level CSR told me that I set it up right and that some 3rd-party software requires the following info: t-mobile wap gateway 216.155.165.50 port#9201. That’s Greek to me. I have no idea where to input that or even what it is! I’m a newbie. A second CSR transferred me to RIM. The RIM tehcie didn’t know about this issue and told me to contact Reqwireless. Reqwireless sent me to their support page and then told me to remember to reboot and do a soft reset:

Excerpt from Reqwireless support page:

How do I configure my BlackBerry to establish direct TCP connections to the Internet?

BlackBerry OS version 3.8 and greater supports direct TCP connections to the Internet, ... Direct TCP connections provide the appropriate connectivity for our Corporate Edition applications, without the need for a BlackBerry Enterprise Server. This configuration will likely be faster and more reliable than connecting through a WAP gateway using the Personal Edition, so Reqwireless recommends it where applicable.
Currently, a good resource for information on configuring the BlackBerry for direct TCP connections can be found in an informative discussion thread on BlackBerry Forums. You'll find details there…

Should I uninstall the corporate edition and try the personal? What else would you suggest I try? Thanks in advance.

apnm

I've also had no luck getting this to work with Vodafone UK (using "internet", "web" and "web", and asking Vodafone to ensure full GPRS data access was enabled on my SIM). Maybe I should try giving them another call...

blank

Hi,

Try using AT&T information on your Cingular. ("proxy" and "internet"). Some people reported this works.

Cingualr is frustrating to deal with. T-Mobile is a lot easier to deal with.

It seems I'm stuck with a 7750 from Verizon. Any info on TCP/IP stack availability from RIM. What are they waiting for ? Are we (owners of 7750s) so unimportant ? ReqWireless WebView does not work and 7750 people should not waste their money !

Has anybody tried this with Cingular? What exactly did you tell the rep that picked up the phone? I tried explaining it to them (two different reps) and it was still a no go. Any help is appreciated.

Dear All,

need help, am using 7290 with Company BES but no browsing service installed in the service book. I've tried to set the TCP with APN and so on, remove and re-insert the battery couple of times but when I use the browser it always said that there are no entries on the service book. APN/user/pass is correct because it allows me to use the BB as modem and browse from laptop.

Is there any other settings that I should look at?

By the way, am using Telkomsel (Indonesia)

apn: telkomsel
user: wap
pass: wap123

My current blackberry enterprise server provider doesn't offer MDS. I can get to the web with the T-mobile access.

I can't figure out how to tell the BB applications not to use the MDS but to use the T-Mobile access.

Here are the setting I have tried without success.

-Browser:
- Default browser configuration - set to Browser
- Defaul MDS Browser config - Browser

-Browser Push
- MDS Push is disabled


Help please

thanks

md

OK I figured it I played with it long enough I would figure it out.

Hope this helps someone.

If you don't have MDS but do have access from provider (my case t-mobile)

some of these might not be needed but here is everything I did.
open the BB applications and set them to disable MDS push
go to options and set all the browser preferences for browser
go to browser push uncheck enable mds push
go to TCP settings and enter your gateway (t-mobile was wap.voicestream.com)

for me everything is working

md

I am on Cellular One (out of Michigan's Upper Pennisula) and have successfully installed and run Pocket Express and IM+ with the following settings:

WapGatewayIP=172.23.1.252;
WapGatewayPort=9201;
WapGatewayAPN=blackberry.net

I also had the same problem with the browser not being able to connect, but was able to fix the problem by following the instructions in Mark's "Internet Browser FAQ", particularly the "Options->Host Routing Tables->Register Now".

P.S. To Mark: Great FAQ!!! With that information, I was able to "hack out" my proper settings. Thanks to all who contributed.

Ok guys, For those of you with 7100 on cingular what plans and settings did you use to eventualy get it woriking? I have the Cingular Data Plan Unlimited + my voice plan

What else am I missing seems I cannot creat a tunnel..

Thanks

Sorry, I'm new here...

But I'm a little confused as to the point of all this. I haven't done any of the steps in the FAQ. I bought my berry, downloaded a demo of VeriChat and it works fine. Surfing the complete internet? What does that mean? I'm pretty sure I can go to any website I want. So far I haven't had problems.

I am a Rogers customer and own a 7100r. I can understand that if doing these steps I get all the internet features w/o the mb usage being billed to me. But I don't think that's what the post is trying to accomplished. So please, if someone could clarify, what exactly is the benefit of this?

Thanks.

Mark,

I see nothing for Alltel. I have the 7250 with them and get the bad DNS errors. Is there any fix for Alltel users?

Thanks,

lilthrift