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Old 07-06-2011, 01:48 PM   #1 (permalink)
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Default Slow 3G speeds

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Hi all
I've had my bb for about a month and overall I'm happy with the device. The problem is with my 3G download speed. For the first 2 weeks I've been downloading at about 100kb/s but recently I haven't been able get faster that 18kb/s. I've double checked and tripple checked that I'm in a area with 3G reception. I don't think I'm the only person with this problem, or at least I hope not. I'm in South Africa and I am on the MTN network. Any help would be much appreciated.
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Old 07-06-2011, 03:57 PM   #2 (permalink)
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Default Re: Slow 3G speeds

Have you called your carrier to see if there are tower problems in your area?

Have you tried a battery pull to see if that fixes it?
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Old 07-06-2011, 05:12 PM   #3 (permalink)
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Default Re: Slow 3G speeds

I've done a battery pull and I've wiped my device but nothing. I think I'll have to give my carrier a call then. Thanx 4 the input
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Old 07-09-2011, 12:17 AM   #4 (permalink)
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Shoo thort it ws only me...I've got the exact same prob..it will start 27-45kbs and then jst drop till 18 for the most.. at times my edge matches my 3g speed if not more I've been callin 808 1555 the 1212 number but nothing to me my fone is useless now coz it is soooper slow..
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Old 07-09-2011, 02:26 AM   #5 (permalink)
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Default Re: Slow 3G speeds

Pls post again if u found a solution..coz I've been researching & doing speed test but yet nothing.. I'm also in SA
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Old 07-12-2011, 12:37 AM   #6 (permalink)
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Default Re: Slow 3G speeds

I went to my network provider and the best they could give me is a phone repair and I'm not prepared to lose my phone 4 a couple of weeks. It's frustrating because then I might as well have gotten a curve. I'm going to try my network provider at another branch. I also want to try other 3g blackberrys. If its only the 9780 then that's 2 problems I've picked up after having the thing for a month because I'm getting double and tripple letters being typed aswell. The phone itself is great but not the problems that come with it.
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Old 07-12-2011, 02:23 AM   #7 (permalink)
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Default Re: Slow 3G speeds

Ok so I think I may have found a reason why its so slow. Apparently blackberry has a shaped data network which slows down your data transfer speed after 2 gigs. So hopefully after the next bis activation the speed will be restored. I'm not sure if my info is correct but I'm hoping.
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Old 07-13-2011, 10:56 AM   #8 (permalink)
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Default Re: Slow 3G speeds

Happy to say that download speed is back to normal
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Old 07-14-2011, 04:11 AM   #9 (permalink)
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The only problem I'm having is jst the download speed and sometimes when I'm browsing my cursor dissapears...so after the activation of your BIS..ur download speed went back to normal?
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Old 07-14-2011, 04:18 AM   #10 (permalink)
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Default Re: Slow 3G speeds

My speed is back to normal again & my bis activation is only for the 20th..was probley a problem with the network it self
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Old 07-14-2011, 06:37 AM   #11 (permalink)
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Default Re: Slow 3G speeds

I'm on contract so I'm not sure when my bis is reactivated. I'm just gonna assume it was a temporary network problem
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Old 07-14-2011, 06:39 AM   #12 (permalink)
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Default Re: Slow 3G speeds

I've also been getting ann occasional missing cursor while I'm browsing but I updated my os to 6.0.0.600 so I'm hoping that fixed the problem
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Old 07-14-2011, 11:10 AM   #13 (permalink)
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Default Re: Slow 3G speeds

I think it was probley temp..How do you update your OS.. is there perhaps a link or could you guide me in the right direction?
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Old 07-14-2011, 11:47 AM   #14 (permalink)
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Default Re: Slow 3G speeds

Thanks boetab ile give it a shot later tonight..
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Old 08-29-2011, 02:12 AM   #15 (permalink)
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Default Re: Slow 3G speeds

How did you guys resolve the problem? It sickens me!
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Old 08-29-2011, 02:19 AM   #16 (permalink)
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Default Re: Slow 3G speeds

The missing cursor or the slow 3g problem?
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Old 08-30-2011, 09:45 AM   #17 (permalink)
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Default Re: Slow 3G speeds

I have the same problem with an extremely slow 3g on my 9300 using vodacom. I am an avid downloader so not sure if I have reached a cap and the network has no idea of what the problem is. I n the past 4days went from 100kbps to 4.5kbps which cuts off the download eventually. Please help I am so frustrated!
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Old 08-30-2011, 09:49 AM   #18 (permalink)
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My bb 9300 has been extremely slow on Vodacom network with the download speed slumping from 100 kbps to 4.5kbps and network is yet to find a solution. Perhaps I have reached a cap or the network is yet to be rectified. I am an avid downloader and this is frustrating! Please help..
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Old 08-30-2011, 09:58 AM   #19 (permalink)
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Default Re: Slow 3G speeds

Sorry historymaker. I never really found a solution, I just waited it out.
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Old 09-05-2011, 08:37 AM   #20 (permalink)
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Default Re: Slow 3G speeds

Please some1 help my 9300 on vodacom also slow even after bis activation starts at +100 then drops to 6kbps
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