BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-17-2012, 09:42 PM   #1 (permalink)
New Member
 
Join Date: Jan 2012
Model: 9300
PIN: N/A
Carrier: o2 uk
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Unlocked 9300 - BBM Problem

Please Login to Remove!

Yesterday i purchased a Blackberry 3G (9300) mobile (unlocked). I inserted my sim from my iPhone and proceeded to add contacts etc. I was then made aware that i could not use Blackberry services without having a Blackberry bolt-on on my account. I purchased this bolt on and i am still yet to be able to connect and use services on the mobile such as Facebook or the mobile web browser. My friend of which is well versed in Blackberrys told me that my phone was not downloading the correct service books to allow me to connect to these applications.

I can currently use the phone with 3rd party apps like Twitter (so i can connect to the internet).

My network provider is o2UK, i have a data plan and i also have a blackberry bolt on enabled.

My internet settings set under TCP IP are below:
APN: payandgo.o2.co.uk
Username for APN: payandgo
Password for APN: password

I believe the issue is the registration of the device to obtain the correct service books. I have went into the host routing table and selected 'register now' but nothing :(

Thanks to anyone who can help.
Offline  
Old 01-17-2012, 10:08 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,020
Post Thanks: 54
Thanked 778 Times in 740 Posts
Default Re: Unlocked 9300 - BBM Problem

First try a battery pull - 1st step to take if device is having problems? - BlackBerryFAQ

and resend your service books - How do I resend my service books? - BlackBerryFAQ

If those don't fix the problem, then you need to call your carrier and make sure the BB data plan/bolt on is actually set up correctly and how long do you need to wait to enable BB services.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Unlocked 9300 - BBM Problem
Thread Thread Starter Forum Replies Last Post
BBM Chat History Problem SeanKent BlackBerry Messenger (BBM) 0 06-22-2011 11:01 AM
Browser works but BBM does not.. unlocked improperly? please help! redliine General 9000 Series Discussion - Bold 17 09-17-2009 05:25 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.