Tried the listed instructions for removing and re-sending the service book. Successfully removed and re-sent but still no reconcile options. Guess auto-aging will have to do for now
Originally Posted by yunone
i am in the same boat as you... i have the email reconciliation options, but i dont have reconcile now listed in my menu
so here is cingulars BIS solution for a missing reconcile now option
If the "Reconcile Now" option is missing:
Delete the current Web Client service book by going to: Options > Service Books.
Highlight the Web Client service book.
Click trackwheel to view the menu.
Login to your BlackBerry Internet Service.
Go to Profiles and select Send Service Book.
Note: Only e-mail sent after this process will show the "Reconcile Now" option.
If the "Reconcile Now" option is available on the handheld but is not functioning properly, there are 2 Available Options:
Do not immediately close Outlook. Instead, wait 15 minutes for the device to reconcile with the BlackBerry Enterprise Server.
Cradle the device and run the Intellisync.